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Newbury Building Society: Savings reviews

4.88
Based on 8,718 reviews, last reviewed 6th May 2026
80% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
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7%
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Latest highest rating:

5

So personal. So personal. Very nice to talk with a member of staff face to face. Reviewed on: 6th May 2026
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Latest lowest rating:

2

I am finding it very difficult to create an account... I am finding it very difficult to create an account on line. Very confusing. Reviewed on: 29th April 2026
Jean B's avatar
Jean B

About this product

Newbury Building Society offer a range of savings accounts.

You can book a savings appointment in branch, over the phone or via video call. If you don’t need support, you can also apply for a savings account online.

Newbury Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Newbury Building Society before, you can also leave a review and share your experience.

Newbury Building Society Savings reviews (8719)

Review of the Newbury Building Society, Savings:

Really friendly, helpful staff and also easy to add funds by internet as well.

5
I met staff of Newbury Building Society at Abingdon Air Show and liked the sound of the account which I subsequently opened in branch. The service I received in branch was very good and the whole process was very smooth. Since then I have used internet access which again is very user-friendly (I'm not computer-savvy, so need simple systems!). Reviewed on: 4th January 2018
Reply from Newbury Building Society Thank you for taking the time to leave feedback - we appreicate it Response date: 16th November 2023
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Newbury Building Society

Newbury Building Society Branch Review

5
Always excellent service feel well looked after and any questions dealt with Reviewed on: 30th September 2022
Reply from Newbury Building Society Hi - we appreciate the time taken to leave us a review, thank you. Response date: 6th October 2022
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Newbury Building Society

Newbury Building Society Branch Review

5
Very kind helpful and thoughtful, thank you very much Reviewed on: 30th September 2022
Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we really do appreciate it. Response date: 13th October 2022
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Newbury Building Society

Newbury Building Society Branch Review

5
The staff were very friendly and helpful, very efficient Reviewed on: 30th September 2022
Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we really do appreciate it. Response date: 6th October 2022
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Newbury Building Society

Newbury Building Society Branch Review

5
Very helpful friendly and efficient setting upnour 4 childrens passbooks, no issues Reviewed on: 30th September 2022
Reply from Newbury Building Society Hi - we appreciate the time taken to leave us your feedback, thank you. Response date: 6th October 2022
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Newbury Building Society

Newbury Building Society Branch Review

5
The lady who dealt with us was lovely friendly and very helpful Reviewed on: 30th September 2022
Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we really do appreciate it. Response date: 6th October 2022
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Newbury Building Society

Newbury Building Society Branch Review

5
Really value face to face contact, plus an acutal paybook Reviewed on: 30th September 2022
Reply from Newbury Building Society Hi - we appreciate the time taken to leave us your feedback, thank you. Response date: 6th October 2022
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Newbury Building Society

Newbury Building Society Branch Review

5
Very friendly and helpful staff Reviewed on: 30th September 2022
Reply from Newbury Building Society Hi - thank you for taking the time to leave us your feedback, we really do appreciate it. Response date: 6th October 2022
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Newbury Building Society

Newbury Building Society Branch Review

5
Maricel went beyond my expectations in setting up a LPA with a new account, she kindly emailed and telephoned to ensure it was complete really promptly, interest rates could be better but I also understand paying a good salary is important too Reviewed on: 30th September 2022
Reply from Newbury Building Society Hi - thank you for taking the time to leave us your feedback, we really do appreciate it. We will be sure to share your comments with Maricel, who will be so pleased to hear them. Response date: 6th October 2022
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Newbury Building Society

Newbury Building Society Branch Review

5
I would like to thank you for your help regarding my parents savings, you were so helpful I cant thank you enough Reviewed on: 30th September 2022
Reply from Newbury Building Society Hi - thank you very much for taking the time to leave us your feedback, we really do appreciate it. Response date: 6th October 2022
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Newbury Building Society

Newbury Building Society Branch Review

5
Good service, friendly staff very satisfied customer Reviewed on: 30th September 2022
Reply from Newbury Building Society Hi - we appreciate the time taken to leave us your feedback, thank you. Response date: 6th October 2022
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Newbury Building Society

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