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Newbury Building Society: Savings reviews

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4.88

Based on 8,715 reviews, last reviewed 30th Apr 2026

81% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

92%

7%

1%

0%

0%

Latest highest rating:

5

Amazing customer service I was served by Bridget at the Abingdon branch and she was really helpful and knowledgeable. Reviewed on: 30th April 2026

Verified source

Latest lowest rating:

2

I am finding it very difficult to create an account... I am finding it very difficult to create an account on line. Very confusing. Reviewed on: 29th April 2026

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About this product

Newbury Building Society offer a range of savings accounts.

You can book a savings appointment in branch, over the phone or via video call. If you don’t need support, you can also apply for a savings account online.

Newbury Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Newbury Building Society before, you can also leave a review and share your experience.

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Newbury Building Society Savings reviews (8716)

Newbury Building Society Branch Review

5

Always welcomed with a smile and a nice relaxed atmosphere. Reviewed on: 31st July 2022

Reply from Newbury Building Society Thank you for taking time to leave feedback - we appreciate it. Response date: 28th February 2023

Newbury Building Society Branch Review

5

Very easy to set up, friendly staff. Reviewed on: 31st July 2022

Reply from Newbury Building Society Thank you for taking time to leave feedback - we appreciate it. Response date: 28th February 2023

Newbury Building Society Branch Review

5

I would prefer a loyalty scheme to also include local shops as well as local chains. Reviewed on: 31st July 2022

Reply from Newbury Building Society Thank you for taking time to leave feedback - we appreciate it. Unfortunately we were unable to arrange enough of them with local stores as they often have their own schemes, we had so many chancel with us that this offered little value. Response date: 28th February 2023

Newbury Building Society Branch Review

5

I have been a member since the early 70s and have always had exemplary service. Reviewed on: 31st July 2022

Reply from Newbury Building Society Thank you for taking time to leave feedback - we appreciate it. Response date: 28th February 2023

Newbury Building Society Branch Review

5

Staff are fantastic, maybe an app? Reviewed on: 31st July 2022

Reply from Newbury Building Society Thank you for taking time to leave feedback - we appreciate it. We are working an app this year and hope to let members know after summer when to expect this. Response date: 28th February 2023

Newbury Building Society Branch Review

5

Very delighted with the experience with everyone I dealt with. Reviewed on: 31st July 2022

Reply from Newbury Building Society Thank you for taking time to leave feedback - we appreciate it. Response date: 28th February 2023

Newbury Building Society Branch Review

5

I receive great service, keep it up. Reviewed on: 31st July 2022

Reply from Newbury Building Society Thank you for taking time to leave feedback - we appreciate it. Response date: 28th February 2023

Newbury Building Society Branch Review

5

Online access is good as I now live in Somerset. Reviewed on: 31st July 2022

Reply from Newbury Building Society Thank you for taking time to leave feedback - we appreciate it. Response date: 28th February 2023

Newbury Building Society Branch Review

5

Wish I knew I needed something with my NI number on. Reviewed on: 31st July 2022

Reply from Newbury Building Society Thank you for taking time to leave feedback - we appreciate it. We are looking to make this clearer when customers look into what they need to open an account. Thank you for flagging this. Response date: 28th February 2023

Newbury Building Society Branch Review

5

Very good, very convenient, staff are excellent. Reviewed on: 31st July 2022

Reply from Newbury Building Society Thank you for taking time to leave feedback - we appreciate it. Response date: 28th February 2023

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