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Newbury Building Society: Savings reviews

4.85
Based on 7,058 reviews, last reviewed 7th Jan 2025
6% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Ken was really helpful and explained everything clea... Ken was really helpful and explained everything clearly. Reviewed on: 7th January 2025
Julia b's avatar
Julia b

Latest lowest rating:

1

In branch service review Very unfriendly to disabled people. All the seating is too local and I hurt myself. Reviewed on: 31st December 2024
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About this product

Newbury Building Society savings reviews can help you to find out more about life at Newbury Building Society. How easy is it to contact Newbury Building Society? And how friendly are they? Our Newbury Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Newbury Building Society Savings reviews (7058)

Excellent local provider

5
In these days where we are encouraged to ‘ shop local’ it is good news to find that our local building society has the best interest rates in town and a great staff team delivering it. Reviewed on: 5th January 2018

10 Friendly, professional, smart business offerings

5
A friendly, approachable, professional staff. Reviewed on: 5th January 2018

Efficient friendly staff

5
First visit to NBS staff extremely helpful explaining products most carefully giving us individual opinions service which we really appreciated. Reviewed on: 5th January 2018

Best in class

5
I recently start working in Newbury and while I searching for a best home for my saving, Newbury BS top the table with their account “Welcome to Newbury”, I didn’t think twice and decided to open an account and called the Newbury branch and I was so impressed with the first call, made an appointment, received a clear instruction what to bring in, and the service I have received is second to none, certainly they are best in class. Reviewed on: 4th January 2018

A personal service

5
I’ve found the people at Newbury Building Society to be very helpful, offering advice simply and honestly and performing their duties in a friendly manner. Reviewed on: 4th January 2018

Really friendly, helpful staff and also easy to add funds by internet as well.

5
I met staff of Newbury Building Society at Abingdon Air Show and liked the sound of the account which I subsequently opened in branch. The service I received in branch was very good and the whole process was very smooth. Since then I have used internet access which again is very user-friendly (I'm not computer-savvy, so need simple systems!). Reviewed on: 4th January 2018
Reply from Newbury Building Society Thank you for taking the time to leave feedback - we appreicate it Response date: 16th November 2023
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Newbury Building Society

Best savings advice with courteous friendly staff.

5
Needed somewhere to put some o my retirement savings and decided that this building society was way above others on the high street. Reviewed on: 4th January 2018

Loyalty is rewarded

5
After many years with a Newbury Mortgage, I now just have a Loyalty Saver Account which I operate by post, as I now live 200 miles from the nearest branch! The service is fast and efficient. If I ever need to talk to anyone, they are invariably courteous and helpful on the phone - it's that simple. Reviewed on: 4th January 2018

Satisfied customer for many years

5
The relationship started 28 years ago, with what seemed like a BIG mortgage in those days! Although it's some years since we repaid it, I have always maintained savings with the Newbury getting a competitive rate in a "Loyalty" saver. Loyalty works both ways - thank you Newbury! Reviewed on: 4th January 2018

True local building society

5
Good products with competitive rates. Staff are always friendly and helpful. It's a pleasure to visit the branch Reviewed on: 4th January 2018

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