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Newbury Building Society: Savings reviews

View other Newbury Building Society products
4.90
Based on 8,798 reviews, last reviewed 17th Sep 2026
18% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

great service from shravina today in wokingham great service from shravina today in wokingham Reviewed on: 17th September 2026
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Latest lowest rating:

2

I am finding it very difficult to create an account... I am finding it very difficult to create an account on line. Very confusing. Reviewed on: 29th April 2026
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Jean B
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About this product

Newbury Building Society offer a range of savings accounts.

You can book a savings appointment in branch, over the phone or via video call. If you don’t need support, you can also apply for a savings account online.

Newbury Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Newbury Building Society before, you can also leave a review and share your experience.

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Newbury Building Society Savings reviews (8798)

Excellent Service

5
I went in to deposit funds into my existing account & Daisy especially was very helpful and made me feel welcome and an appreciated customer. Reviewed on: 4th July 2022
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Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we appreciate it. We will be sure to share your comments with Daisy, who will be so pleased to hear them. Response date: 5th July 2022
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Newbury Building Society

Friendly and helpful

5
We approached our local branch of Newbury Building Society in Alton as we were looking to place an amount of cash where we could have face to face information as to the best options for investing these moneys. Courtney was most helpful when we met her to arrange new accounts. The interest rates on the instant access accounts is reasonably although not the best on the market but we felt it worthwhile just to have local access in these days of on line scams! Reviewed on: 1st July 2022
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Verified Member
Reply from Newbury Building Society Thank you for taking time to leave feedback - we appreciate it and will be sure to share your comments with the Alton branch team and Courtney. Response date: 4th July 2022
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Newbury Building Society

New Account

5
Excellent service from the staff of the Alton branch, I love the personal service. Reviewed on: 1st July 2022
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Verified Member
Reply from Newbury Building Society Thank you for taking time to leave feedback - we appreciate it and will be sure to share your comments with our colleagues in Alton branch. Response date: 4th July 2022
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Newbury Building Society

Good experience

5
Rachel Hawkins put me at ease explaining the account type I had chosen to open succinctly and in a friendly manner. Thankyou. Reviewed on: 1st July 2022
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Verified Member
Reply from Newbury Building Society Thank you for taking time to leave feedback - we appreciate it and will be sure to share your comments with Rachel, who will be so pleased to hear them. Response date: 4th July 2022
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Newbury Building Society

Opening new savings account

5
I called into the building society to update my exiting account book and transfer some money into it when I was made aware that the account I had as new member a few year ago allowed me to open a new account with a slightly better interest rate, it does have a limit of how much you can save a year. The staff were so helpful, it’s really nice to get excellent customer service. Reviewed on: 1st July 2022
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Verified Member
Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we really do appreciate it. Response date: 1st July 2022
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Newbury Building Society

Newbury Building Society Branch Review

5
Your staff are excellent its hard to improve on perfection Reviewed on: 30th June 2022
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Verified Member
Reply from Newbury Building Society Thank you for your kind words and for taking time to leave feedback - we appreciate it! Response date: 4th July 2022
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Newbury Building Society

Newbury Building Society Branch Review

5
Three lovely girls on duty this morning and the removal man Reviewed on: 30th June 2022
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Verified Member
Reply from Newbury Building Society Thank you for taking time to leave feedback - we appreciate it. Response date: 28th February 2023
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Newbury Building Society

Newbury Building Society Branch Review

5
Daisy very helpful as always stopped me from getting a fee 10/10 from me Reviewed on: 30th June 2022
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Verified Member
Reply from Newbury Building Society Thank you for taking time to leave feedback - we appreciate it. We will be sure to share your comments with Daisy, who will be so pleased. Response date: 28th February 2023
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Newbury Building Society

Newbury Building Society Branch Review

5
I first opened an account over 30 yrs ago Reviewed on: 30th June 2022
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Verified Member
Reply from Newbury Building Society Thank you for taking time to leave feedback - we appreciate it. Response date: 28th February 2023
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Newbury Building Society

Newbury Building Society Branch Review

5
Staff always helpful and friendly always enjoy my visit here Reviewed on: 30th June 2022
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Verified Member
Reply from Newbury Building Society Thank you for taking time to provide feedback, and your kind words, we appreciate it. Response date: 16th February 2023
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Newbury Building Society

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