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Newbury Building Society: Savings reviews

Name: Savings
Rating: 4.88 (7650 reviews)

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4.86

Based on 7,650 reviews, last reviewed 10th May 2025

10% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Abingdon branch always great. Wanted to open a 60 day notice ISA. I’m an existing customer so thought I’d still have to book an appointment but they kindly fitted me in with thei... Read more Reviewed on: 10th May 2025

Latest lowest rating:

1

NatWest app won't pay in Can't access online to put money into my new accounts Reviewed on: 1st May 2025

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About this product

Newbury Building Society savings reviews can help you to find out more about life at Newbury Building Society. How easy is it to contact Newbury Building Society? And how friendly are they? Our Newbury Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Newbury Building Society Savings reviews (7650)

Customer Satisfaction

Knowledge of services provided, helpfulness and overall attitude is excellent. Would definitely use for other services if needed in the future. Reviewed on: 4th January 2018

FRIENDLY, SMALL ENOUGH TO BE PERSONAL.

Always helpful, welcoming and friendly. My wife and I are made to feel like we are important to the Society. Reviewed on: 4th January 2018

The best

Great staff, as with the mortgage category. Friendly, professional and knowledgeable - consistantly willing to support and provide best advice for the customer, as distinct from The Society. Reviewed on: 4th January 2018

Service Excellence

Great customer focus and local support. Reviewed on: 4th January 2018

Professional, yet local, feel to our interactions.

The Newbury strikes a really good balance between being a professional financial institution while retaining sufficient "old world" charm to still feel friendly, trustworthy and local. Reviewed on: 4th January 2018

Ethical bank!

Excellent service from a bank with its heart in the right place! Reviewed on: 4th January 2018

Simply the best

Delighted with the service I've received over the years from the Newbury. Friendly, understanding staff. Local is best as far as I'm concerned Reviewed on: 4th January 2018

Excellent service

Helpful staff at our local Newbury Building Society. Bank offers good interest rates for savers. Reviewed on: 4th January 2018

Excellent Customer Service

The Newbury Building Society provides excellent customer service and advice on savings. Reviewed on: 4th January 2018

More than expected

The Wokingham branch went out of their way to add new accounts for my wife and I. Splitting one check across two accounts, pre-entering information already held, etc. Frankly, not the service one normally receives and in a positive way. Reviewed on: 4th January 2018

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