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Newbury Building Society: Savings reviews

Name: Savings
Rating: 4.88 (8722 reviews)

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4.88

Based on 8,722 reviews, last reviewed 8th May 2026

79% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Was late at the Branch. Was late at the Branch. Manager kindly, saw me even I did not have an appointment.. I really appriciate and i had a great welcome. Reviewed on: 8th May 2026

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Latest lowest rating:

2

I am finding it very difficult to create an account... I am finding it very difficult to create an account on line. Very confusing. Reviewed on: 29th April 2026

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About this product

Newbury Building Society offer a range of savings accounts.

You can book a savings appointment in branch, over the phone or via video call. If you don’t need support, you can also apply for a savings account online.

Newbury Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Newbury Building Society before, you can also leave a review and share your experience.

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Newbury Building Society Savings reviews (8722)

New account opening

Bright new office in Abingdon. Very helpful staff who knew everything we needed to know. explained account details fully and dealt with our requirements quickly. New passbook arrived the following day. Reviewed on: 4th February 2022

Reply from Newbury Building Society Hi - thank you for taking the time to leave the kind feedback, we appreciate it. Response date: 4th February 2022

Very helpful and friendly customer service

Opened a new savings account in Basingstoke branch. Gladys was very helpful and friendly in setting up the account and detailing the various savings account options. Reviewed on: 4th February 2022

Reply from Newbury Building Society Thank you for your kind words and taking the time to leave feedback - we appreciate it and will be sure to share your comments with Gladys who will be so pleased to hear them. Response date: 4th February 2022

New 2nd savings account

Opened up another account. Website very easy to use. Clear instructions and nicely laid out. Reviewed on: 4th February 2022

Reply from Newbury Building Society Hi - thank you for taking the time to leave a kind review, we appreciate it. Response date: 4th February 2022

Easy online account set up

Very easy to set up online savings accounts., Clear and full account descriptions so you fully understand what account you are opening. Customer Service is brilliant. I locked myself out of my account and they got me back up and running in a jiffy and in a friendly and professional manner. Reviewed on: 3rd February 2022

Lovely service

Very helpful staff didn’t take to long to get a savings account ,lovely young lady very professional and helpful. Reviewed on: 2nd February 2022

Reply from Newbury Building Society Hi - thank you for your kind feedback and taking the time to leave us a review, we appreciate it. Response date: 3rd February 2022

Excellent customer service

I received very good service from the Basingstoke branch of the Newbury Building Society when I opened a savings account recently. Reviewed on: 1st February 2022

Reply from Newbury Building Society Hi - we appreciate the time taken to leave us a kind review, thank you. Response date: 2nd February 2022

Very personable staff

I was swapping money from one account to another....staff always very knowledgeable and helpful. Reviewed on: 1st February 2022

Reply from Newbury Building Society Hi - thank you for your kind words and for taking the time to leave us a review, really appreciated. Response date: 2nd February 2022

Good products, helpful staff.

Called to remind me of new products and opened new account the next time I called in. Reviewed on: 1st February 2022

Reply from Newbury Building Society Thank you for your kind words and for taking the time to leave feedback for us - we really appreciate it. Response date: 2nd February 2022

The personal touch

I had hoped to be able to open my account on line, however the team in the Winchester branch were knowledgeable and very personable making the experience pleasant and fairly quick. Reviewed on: 1st February 2022

Reply from Newbury Building Society Hi - thank you for taking the time to leave us a kind review, we appreciate it. Response date: 2nd February 2022

Newbury knew my name!

From the minute I walked into the Newbury in Basingstoke to open a new account, I felt very welcome! I was greeted by name! The process was very easy and quick. I would recommend to anyone! Reviewed on: 31st January 2022

Reply from Newbury Building Society Hi! Thank you for taking time to leave feedback - we really appreciate it and thank you for your kinds words! Response date: 1st February 2022

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