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NewDay: Aqua credit cards reviews

4.89
Based on 3,309 reviews, last reviewed 20th Apr 2026
14000% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
90%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Always on had to help when needed. Always on had to help when needed. Clear communication, and easy to use app Reviewed on: 20th April 2026
Kemi's avatar
Kemi

Latest lowest rating:

2

High interest rates and punitive charges damaging I don’t believe adding additional fees to the customer that is already paying extortionately high interest rates helps the customer in any way. They d... Read more Reviewed on: 24th March 2026
Kim's avatar
Kim

About this product

Aqua credit cards are available for everyday spending, building credit and balance transfers.

Aqua adjust your credit limit as they get to know you and could increase it if you manage your account well. The Aqua Classic card is specifically designed to help you build your credit score.

Aqua credit card reviews help you find out what it’s really like to be a customer. If you’ve used Aqua before, you can also leave a review and share your experience.

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NewDay Aqua credit cards reviews (3309)

Love this little blue card

5
Love this card and its helping to rebuild my credit rating. Reviewed on: 22nd January 2024

Great card with excellent app.

5
Great card with hassle free service and excellent app. Very easy to check balance and make payments on the app without having to call and wait in a telephone queue. Would definitely recommend. Reviewed on: 22nd January 2024

Great card

4
Great card to build credit rating Reviewed on: 22nd January 2024

Quick and easy

5
Easy to set up and very easy to keep track of spending, limits and payments due Reviewed on: 22nd January 2024

Fantastic experience, brilliant service!

5
Fantastic experience, brilliant service!! Reviewed on: 22nd January 2024

Fraud marker

1
I been using the card in 2020 suddenly I get a Cifas report they left a red mark on my credit profile which is effecting me for no reason Reviewed on: 27th November 2023

0 stars if I could

1
I would give 0 stars if I could. This company failed to shut down my credit card after I paid it off in full two years ago. They processed an automatic payment from Amazon on a card that had expired two years prior. Letters went to my old address and I got 6 missed payments on my credit file. They first told me the call had cut off which I know was a lie, then when I requested a copy of the voice recording they said it was in post to me, then send a final response letter saying they no longer had the data. Absolutely disgusting. This prevented me remortgaging a lot of my properties, it is now with the financial ombudsman. Anne Marie from the complaints department had no desire to help my situation whatsoever, her lack of empathy was a disgrace. She would not allow me to speak with a manager and terminated the call after I'd told her my mental health was suffering from this situation. She did not care. The worst company I have ever dealt with. I have recorded all calls, will be taking legal action and seeking a lot of compensation. Reviewed on: 22nd November 2023

The best there is.

5
I have been with New Day for quite a few years now. 100% happy with this company. An Aqua Credit Card was the best card i have had, any help o e needs, New Day are there to help. No hassle, no complaints and a great customer service. Could'nt have better. Thank you New Day. Reviewed on: 20th November 2023

Amazing company

5
Brilliant company, very easy to use app, staff were very helpful over the phone, never had a problem with this account Reviewed on: 14th August 2023

Very good

5
Very helpful company with a good product to use Reviewed on: 29th June 2023

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