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NewDay: Aqua credit cards reviews

Name: Aqua credit cards
Rating: 4.71 (3313 reviews)

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4.71

Based on 3,313 reviews, last reviewed 13th Jun 2026

98% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Been with NewDay(Aqua for many years. Been with NewDay(Aqua for many years. My exhusband left me with a lot of debt and Aqua were great. Now have a gold card and always pay my as soon as I... Read more Reviewed on: 11th June 2026

Latest lowest rating:

1

Day time robbery. Day time robbery. Stay away from these thefts. I make a payment of £200, they add £167 interest. I wanted to close my balance in full and got a verbal... Read more Reviewed on: 13th June 2026

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About this product

Aqua credit cards are available for everyday spending, building credit and balance transfers.

Aqua adjust your credit limit as they get to know you and could increase it if you manage your account well. The Aqua Classic card is specifically designed to help you build your credit score.

Aqua credit card reviews help you find out what it’s really like to be a customer. If you’ve used Aqua before, you can also leave a review and share your experience.

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NewDay Aqua credit cards reviews (3313)

0 stars if I could

I would give 0 stars if I could. This company failed to shut down my credit card after I paid it off in full two years ago. They processed an automatic payment from Amazon on a card that had expired two years prior. Letters went to my old address and I got 6 missed payments on my credit file. They first told me the call had cut off which I know was a lie, then when I requested a copy of the voice recording they said it was in post to me, then send a final response letter saying they no longer had the data. Absolutely disgusting. This prevented me remortgaging a lot of my properties, it is now with the financial ombudsman. Anne Marie from the complaints department had no desire to help my situation whatsoever, her lack of empathy was a disgrace. She would not allow me to speak with a manager and terminated the call after I'd told her my mental health was suffering from this situation. She did not care. The worst company I have ever dealt with. I have recorded all calls, will be taking legal action and seeking a lot of compensation. Reviewed on: 22nd November 2023

The best there is.

I have been with New Day for quite a few years now. 100% happy with this company. An Aqua Credit Card was the best card i have had, any help o e needs, New Day are there to help. No hassle, no complaints and a great customer service. Could'nt have better. Thank you New Day. Reviewed on: 20th November 2023

Amazing company

Brilliant company, very easy to use app, staff were very helpful over the phone, never had a problem with this account Reviewed on: 14th August 2023

Very good

Very helpful company with a good product to use Reviewed on: 29th June 2023

helpful and understanding company

Since getting into financial difficulties, Newday have been supportive and have listened to my situation and problems. We have tailored solutions to suit. I have had far less positive experiences with other credit lenders in the past Reviewed on: 1st June 2023

user friendly quick easy service every time

amazing for managing money and growing credit score app is amazing let’s you amend your limit see your spending etc so clearly best product for credit Reviewed on: 31st May 2023

Great company

It's hard these days with finances, especially with the cost of items soaring. Newday have helped me get thru this time with just the right amount of credit and at a affordable rate. It is also building my credit rating into the bargain. Friendly, professional and knowledgeable people. Reviewed on: 31st May 2023

Happy customer

This car has helped us improve our credit scores and the app is so easy to use . Reviewed on: 24th May 2023

Good card

Have used this card for running my business. Try to pay in full each month to avoid the interest. Good card, no issues Reviewed on: 23rd May 2023

So simple and easy

Had an aqua card and app now for aprox 5 years. It has been so easy and clear to use from the start Reviewed on: 22nd May 2023

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