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NewDay: Aqua Credit Card reviews

Name: Aqua Credit Card
Rating: 4.85 (2122 reviews)

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4.85

Based on 2,122 reviews, last reviewed 2nd Jul 2024

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

Rewarded with credit increases Rewarded with credit increases, they have clear statements and easy to find help. Reviewed on: 5th June 2024

Latest lowest rating:

2

Interest Interest charging system is the worse. One will be charged for cash transactions even bill is paid full that is stated on statement. And this continue... Read more Reviewed on: 9th May 2024

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About this product

NewDay Aqua reviews can help you to find out about the pros and cons of the Aqua credit card. What kind of features do NewDay customers like? Find out more about the NewDay Aqua by reading our trusted Smart Money People reviews. You can also write your own NewDay Aqua reviews to share your own experience with Smart Money People, the UK's leading financial services review site. Together, we can make financial services work better for everyone.

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NewDay Aqua Credit Card reviews (2122)

Pathetic customer service

I got my card from Debanham store. Next day on the first transaction they blocked my card without sending me any communication. When I called then they said that they are unblocking it.Call waiting time was around an hour. Still they did not unblock ,i called again after 2 days ,this time waiting time was even longer.One hour plus.. Again they are saying that they are unblocking but i do not know .. Overall extremely bad experience. Reviewed on: 23rd November 2017

Easy to use card but account management less than perfect

Although the card itself works great and the processes behind the scenes such as regular credit limit increases are smooth the online account management seems very slow to make changes. Reviewed on: 30th June 2017

Great credit card for travel and everyday use

I really like that I can use my Aqua credit card abroad knowing that I won't incur any extra fees. The online app is great - I use it to keep track of my spending and I receive a text and email when my statement is ready. Reviewed on: 1st June 2017

Excellent for improving your credit score

I've had an excellent service from New day. All charges are clear and the app is really handy to keep a track of your spending and payment history Reviewed on: 30th May 2017

Great card

Took a coupe of weeks to arrive after acceptance but other than that I have never had a problem. I do wish my card was contactless though Reviewed on: 7th May 2017

Pleased with there service

They have been helpful and increased my limit after 4months would recommend Reviewed on: 1st May 2017

Easy fast and fair

I have an aqua credit card and they are brilliant they offered me the largest credit limit and I get a text every month if any charges or interest will make me exceed my limit and it is done before they take it so I find them fair the whole application process is fast and payments appear on the account quicker than the others I have overall highly recommended Reviewed on: 29th April 2017

fraudsters.liars.conartists

Claim you havent paid when they know full well that you have. Keep hold your cheque so that they can charge you interest because acording to them you have missed the payment due date.total fraudsters.dont open a card with them. Reviewed on: 12th February 2017

Fraud £128 on my newday account. I have been called a liar!!!

After checking my statement, I noticed 2 transactions. 1 of £28 and the other £100 made in Peacocks in Falmouth. I had not been to Falmouth and alarm bells started ringing. Also the fact that they were rounded up figures ( not the case if you are buying in a store). After over an hour on the phone, I was told to ring back the following day. I did this and again another hour . In the meantime I had emailed them (after being told there was no email address) to be told. Newday cards (Outfit) cannot be used in Peacocks!!! Funny that as I regularly use Peacocks to buy my grandchildrens clothes. After spending the last 4 days now, numerous emails and phone calls, I have just been told by newday that I am a "Liar" as it was a chip and pin transaction. I DON'T CARE, THESE ARE NOT MY TRANSACTIONS. Right time to take legal action I think!!! Hate bad unprofessional customer service!! Reviewed on: 6th January 2017

No perks

The Aqua credit card, well it's ok but has no perks really Reviewed on: 30th November 2016

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