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NS&I reviews

NS&I Logo
Rated Average • 2.99/5

NS&I reviews

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Unverified business
Last reviewed within 7 days

Review summary

People rate this company as Average based on 190 product reviews

Average score of 2.99/5
5 star
35%
4 star
13%
3 star
7%
2 star
3%
1 star
42%
Reviews for NS&I have trended positively over the past 90 days

Latest positive rating

5/5

Good products 100% secure I have several bonds and t...

Good products 100% secure I have several bonds and they are fixed and Offer good rates of interest

{"display":"jameslbradshaw@icloud.com","full_name":"jameslbradshaw@icloud.com","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar

Latest negative rating

1/5

40k in premium bonds for 5 months and only won £175.

40k in premium bonds for 5 months and only won £175. 3 months won nothing. Much better off in shares or high interest savings account.

{"display":"Steve","full_name":"Steve","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Premium Bond
Steve 6th March 2025
See more reviews for NS&I products

About NS&I

National Savings and Investments (NS&I), formerly called the Post Office Savings Bank and National Savings was originally founded in 1861.

The most well-known product created by NS&I is Premium Bonds. NS&I is a little different from a normal bank or building society as it’s part of the UK government.

NS&I provide a range of savings products including bonds, ISAs and easy access accounts.

NS&I at a glance

Reviews for NS&I

Showing 11 of 190 company reviews • Last reviewed within 7 days

Good products 100% secure I have several bonds and t...

Fixed Term Investments • 24th June 2025

Good products 100% secure I have several bonds and they are fixed and Offer good rates of interest

{"display":"jameslbradshaw@icloud.com","full_name":"jameslbradshaw@icloud.com","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5/5
Read more product reviews

Do you feel lucky?

Premium Bond • 13th June 2025

Better chances with more saved, but also missing regular interest. Just a chance to win a large amount, all depends on how lucky you feel

{"display":"Rich J","full_name":"Rich J","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Average • 3/5
Read more product reviews
  • 5/5

    Premium Bonds are worth holding, I think....

    Returns on Premium Bonds are generally average, with the slim chance of above average winnings each month. Winnings are not taxable which is a bonus.

    {"display":"Carl Mountain","full_name":"Carl Mountain","avatar":{"url":"\/assets\/uploads\/avatars\/users\/461586.png"}}'s avatar
  • 4/5

    Since early 1960’s.

    I bought £30 worth in the early 1960s (when they were £1) and have had several wins of £25.. Last December I won £25 and... I bought £30 worth in the early 1960s (when they were £1) and have had several wins of £25.. Last December I won £25 and this April another £25. Just luck of the draw.. I now have £575 in as I leave them to be reinvested, and am thinking of putting more money into them.. It’s nice when you receive an envelope telling you that you have won £25. Read more Read less

    {"display":"Eileen Mary Redfern","full_name":"Eileen Mary Redfern","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 1/5

    40k in premium bonds for 5 months and only won £175.

    40k in premium bonds for 5 months and only won £175. 3 months won nothing. Much better off in shares or high interest savings account.

    {"display":"Steve","full_name":"Steve","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Premium Bond
    Steve 6th March 2025
  • 5/5

    Safe but worth it as interest rates rise?

    Used to be a dead cert for somewhere to keep money safe when savings interest rates were next to %zero. Now savings rates are returning... Used to be a dead cert for somewhere to keep money safe when savings interest rates were next to %zero. Now savings rates are returning a sum of sorts it's worth thinking if gambling £50 a month guaranteed loss of interest is worth it versus potential winnings. Read more Read less

    {"display":"AshH","full_name":"AshH","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Premium Bond
    AshH 27th February 2025
  • 5/5

    Great product

    Good rate of interest which can be drawn monthly

    {"display":"Jackie Talbot","full_name":"Jackie Talbot","avatar":{"url":"\/assets\/uploads\/avatars\/users\/7832.png"}}'s avatar
  • 5/5

    Good rates and good customer service.

    Good rates and good customer service.

    {"display":"Jefferson G","full_name":"Jefferson G","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 1/5

    Can't withdraw my money.

    Can't withdraw my money. Absolute disgrace.

    {"display":"Chris Richards","full_name":"Chris Richards","avatar":{"url":"\/assets\/uploads\/avatars\/users\/778993.png"}}'s avatar
    Premium Bond
    Chris Richards 5th February 2025
  • 1/5

    Make it impossible to cash out premium bonds - do no...

    Make it impossible to cash out premium bonds - do not buy them!!!

    {"display":"Mo","full_name":"Mo","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Premium Bond
    Mo 24th January 2025
  • 1/5

    81yr old Mother ripped off by NS&I

    My 81 year old Mother tried to buy some premium bonds for her great-grandson for Christmas. Muddled through trying to order them online, sent a... My 81 year old Mother tried to buy some premium bonds for her great-grandson for Christmas. Muddled through trying to order them online, sent a cheque and then heard absolutely nothing from NS&I. Many hours on the phone later, after speaking to someone in a call centre in India, my Mother was told that she hadn't sent a birth certificate or passport details, so they couldn't progress the purchase. They had managed to cash the cheque though and when my Mother told them to cancel the purchase, she was told that they were not able to refund her and that she would have to claim the money back through her bank. Appalling customer service and service in general. How can NS&I take your money before they have completed the actions to check the details of a purchase. Don't bother buying premium bonds, just throw your money in the bin! Read more Read less

    {"display":"Gayle G","full_name":"Gayle G","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Premium Bond
    Gayle G 12th December 2024

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