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NS&I: Premium Bond reviews

Name: Premium Bond
Rating: 2.94 (142 reviews)

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2.91

Based on 142 reviews, last reviewed 5th Feb 2025

100% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

35%

13%

44%

Latest highest rating:

5

I'm so happy I usually don't write comments, I just read some few reviews and go my way, but it will be a heartless act seeing people talk about their ugly experie... Read more Reviewed on: 25th November 2024

Latest lowest rating:

1

Can't withdraw my money. Can't withdraw my money. Absolute disgrace. Reviewed on: 5th February 2025

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About this product

NS&I bond reviews are honest reviews written by people like you. While many people look at the interest rates on offer, what about the NS&I's customer service? Smart Money People is fast becoming the UK's leading source of independent NS&I bond reviews. We need your help! By writing your honest reviews, you can help increase trust and transparency in the financial world.

NS&I Premium Bond reviews (142)

Review of the NS&I, Premium Bond:

Simple process and good return.

Simple process and good return. A safe option for saving your money with a higher than average prize return Reviewed on: 11th October 2024

Better than a savings account

Easy to use online and earn ore than I would get from interest on a savings account. I don't have the maximum amount in my account, but usually win something every month. Reviewed on: 5th February 2020

Nothing but thieves

Fast enough to take my money but refunding it now that's another matter even after providing ID. Reviewed on: 5th December 2019

Nothing but thieves

Fast enough to take my money. But refunding it now that's another matter. Reviewed on: 5th December 2019

Worst service I've ever received from a bank

Terrible service, keep locking my account for no clear reason. Repeatedly give useless advice, and everything requires posting them a letter and waiting 2 weeks to get anything sorted. Absolutely awful Reviewed on: 4th December 2019

A Great Investment!!

Should you buy premium bonds? The answer is YES! Online buying is simple and secure. The advice I am giving should maximise your chances of winning a prize (£25 minimum) Consider buying in a lump sum, say between £1000 and £10000. For example having a £3000 investment could mean 2 £25 wins a year if you are lucky. That equates to 1.66% interest and of course you can reinvest your prises and NS&I will add 2 £25 bond numbers to your account...easy. With average luck on a £10000 investment you should have 4 £25 wins each year. And of course you have a slight chance of winning a higher jackpot amount but if not and with interest at nearly zero then it is a good secure place to leave your money which you can cash in and receive within 10 days if you want too. It does not give you an income but you can expect to win about £500 to £700 each year if you hold the maximum number of bonds allowed. Best of luck!!! Reviewed on: 12th September 2019

Great service

Very helpful both on the phone and web chat. Reviewed on: 28th August 2019

Good Luck trying to get your money back out AVOID!!!!

It is now Jan 2019 and a request to cash out was sent to NS&I in Oct 2018. We are still no nearer receiving the funds than when we started. They simply do not want to relinquish the funds held and will find ANY excuse not to pay up. They WILL NOT accept correspondence electronically and insist on each correspondence being by snail mail. Some of these letters have taken 39 days to be received. Wrong and conflicting processes and forms advised. Claims that they do not have our signatures on record Request for confirmation of address (sent to the same address) Request for Date of birth The list is endless. I am just about to write back to them with my shoe size just in case they need that too. My advice is NEVER give your money to these people. If you have already given them money then start NOW to get it back. They will use every avenue available to NOT REPAY you. For a government sponsored saving scheme this is absolutely disgraceful and should be subject of a Royal Commission. Reviewed on: 26th January 2019

My advice is.

Unless you as holder has got above the odds 24500 premium bonds is not worth buying. As is disappointing when not winning a prize each month. So my advice is putting 40000 or above in. As 1 month you win nothing because the account has to mature. Is a matter off beating the odds to win the prize. Reviewed on: 14th May 2018

Old-fashioned savings...

I have held Premium Bonds for about 3 years now. Naturally, the winning is a bit hit and miss. Not an account for those who need their money to earn interest. However, I like the fun of getting a "prize". The odds of winning were reduced last year, but have now improved again. I have recently gone online (I used to receive cheques in the post). The procedure was straightforward and not too time consuming, whilst still providing a secure system. A fun way to save, but not for everybody. Thank you Reviewed on: 9th April 2018

for the wealthy

i was happy with premium bonds when £25.000 was highest amount you could hold.( Although i only have small amount of premium bonds.) but now that it stands at £50,000 i and many more low priced bond holders have very little chance of winning. it is mainly people with very high holdings who seem to gain. its the rich getting richer I'm afraid. Reviewed on: 3rd February 2018

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NS&I: Premium Bond reviews

100% increase in 5 star reviews

200% increase in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About this product

NS&I Premium Bond reviews (142)

Simple process and good return.

Better than a savings account

Nothing but thieves

Nothing but thieves

Worst service I've ever received from a bank

A Great Investment!!

Great service

Good Luck trying to get your money back out AVOID!!!!

My advice is.

Old-fashioned savings...

for the wealthy

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