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One Call Insurance: Car insurance broker reviews

Name: Car insurance broker
Rating: 4.792283376974121916 (23132 reviews)

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4.79

Based on 23,132 reviews, last reviewed 19th Jun 2026

100% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

Great service. Great service. Good price. Overall happy Reviewed on: 21st February 2026

Latest lowest rating:

1

Poor customer service and Lack of empathty for customer I am writing to provide feedback regarding the service I received from a One Call agent (TW5) following a motoring incident on Thursday 18th June 2026... Read more Reviewed on: 19th June 2026

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About this product

One Call Insurance provide a full range of policies for all types of vehicles including standard motors, classic and specialist cars.

They also have a range of other policies including pay as you drive, temporary cover, young driver and learner driver insurance.

One Call Insurance car insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, leave a review and share your experience.

One Call Insurance Car insurance broker reviews (23132)

Review of the One Call Insurance, Car insurance broker:

Car insurance review

Having looked for other car insurance One call has come out as one of the cheapest and the best value for money. I have recommend to other people to get a quote for there insurance. Reviewed on: 31st August 2023

Long Time Customer

I’ve been a member of One Call Insurance for a long time. I have always been pleased with their professional manner, the quality of their service; and their ability to resolve issues quickly, and to a high level of satisfaction. I won’t look anywhere else now for my insurance needs. Reviewed on: 25th September 2024

Friendly helpful staff who guided me through the pro...

Friendly helpful staff who guided me through the process and was not pushing me to buy anything else Reviewed on: 25th September 2024

Great service at a great price

One Call provided my car insurance for a lot less than my existing provider - even though this was with the same company with the same level of cover. The service was excellent and all the documentation arrived electronically within minutes. Reviewed on: 25th September 2024

had problems with my no claims, which Joshua (ji1) h...

had problems with my no claims, which Joshua (ji1) helped resolve so very happy Reviewed on: 25th September 2024

Good communications.

Good communicators and are always open to negotiation. Reviewed on: 25th September 2024

I have three vehicles insured with One call and have...

I have three vehicles insured with One call and have been very pleased with their service and value on them all. When i have called them to question my insurance renewals they have always been very helpful in sourcing a better deal for me. Reviewed on: 25th September 2024

Excellent customer service

I have been with One call car insurance for awhile and every year they provide a very reasonable rate and also meet all the requirements. The customer service is excellent as they promptly answer all the queries and give very good feedback. Reviewed on: 25th September 2024

Not had to claim but, so far, the service has been v...

Not had to claim but, so far, the service has been very good Reviewed on: 25th September 2024

AR5 was very helpful in finding me a best price for...

AR5 was very helpful in finding me a best price for my platinum policy. Reviewed on: 25th September 2024

sorted my problems

sorted my problems with efficiency & excellence Reviewed on: 25th September 2024

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