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One Call Insurance: Car insurance broker reviews

4.79
Based on 23,132 reviews, last reviewed 19th Jun 2026
100% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
90%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
2%

Latest highest rating:

5

Great service. Great service. Good price. Overall happy Reviewed on: 21st February 2026
Ant's avatar
Ant

Latest lowest rating:

1

Poor customer service and Lack of empathty for customer I am writing to provide feedback regarding the service I received from a One Call agent (TW5) following a motoring incident on Thursday 18th June 2026... Read more Reviewed on: 19th June 2026
Steven Dunn's avatar
Steven Dunn

About this product

One Call Insurance provide a full range of policies for all types of vehicles including standard motors, classic and specialist cars.

They also have a range of other policies including pay as you drive, temporary cover, young driver and learner driver insurance.

One Call Insurance car insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, leave a review and share your experience.

One Call Insurance Car insurance broker reviews (23132)

Review of the One Call Insurance, Car insurance broker:

Car insurance review

5
Having looked for other car insurance One call has come out as one of the cheapest and the best value for money. I have recommend to other people to get a quote for there insurance. Reviewed on: 31st August 2023

Have been with them for3 years...

5
Have been with them for3 years and recently changed vehicles. Their online portal makes changes & renewing very easy. Every renewal time they have been the best value Reviewed on: 24th September 2024

I have been with One Call for a number of years now.

5
I have been with One Call for a number of years now. I have only called them a couple of times to make amendments and they have been great each time. Yes my rate has gone up but only slightly. I will stay with them for a while yet, no complaints. Reviewed on: 24th September 2024

Excellent firm to deal with and very helpful.

5
Excellent firm to deal with and very helpful. I have used these brokers for several years. Always a good deal. Reviewed on: 24th September 2024

Great quote for car insurance

5
It was so easy to change my car insurance to this company and their quote was better than I expected. Reviewed on: 24th September 2024

Helped to reduce the renewal price

5
Helped to get the price down on my insurance, very nice customer assistant who worked hard to help Reviewed on: 24th September 2024

Car and contents insurance my first port of call

5
I have car and contents insurance with One call Insurance and they will be my first port of call in future Reviewed on: 24th September 2024

Good Value

5
Not too sure about the online only aspect but was good value compared to other insurance companies so I'm trying them out for the first time. So far so good. Reviewed on: 24th September 2024

Change how I pay for my insurance

5
I wanted to renew my insurance but pay by direct debit, did not want to use the portal due to my anxiety, when I phoned and spoke to a lady she was very understanding and made me feel completely at ease. Reviewed on: 24th September 2024

One Call hastle free insurance..

5
I have al my insurance with One Call 2 cars and my home. I am never dissapointed with the effort put ion by them and their customer service operators to make sure I get the best deal at the price I can afford Reviewed on: 24th September 2024

.best insurance

5
.5star insurance good company to use Reviewed on: 24th September 2024

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