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One Call Insurance: Car insurance broker reviews

4.79
Based on 23,132 reviews, last reviewed 19th Jun 2026
100% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
90%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
2%

Latest highest rating:

5

Great service. Great service. Good price. Overall happy Reviewed on: 21st February 2026
Ant's avatar
Ant

Latest lowest rating:

1

Poor customer service and Lack of empathty for customer I am writing to provide feedback regarding the service I received from a One Call agent (TW5) following a motoring incident on Thursday 18th June 2026... Read more Reviewed on: 19th June 2026
Steven Dunn's avatar
Steven Dunn

About this product

One Call Insurance provide a full range of policies for all types of vehicles including standard motors, classic and specialist cars.

They also have a range of other policies including pay as you drive, temporary cover, young driver and learner driver insurance.

One Call Insurance car insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, leave a review and share your experience.

One Call Insurance Car insurance broker reviews (23132)

Review of the One Call Insurance, Car insurance broker:

Car insurance review

5
Having looked for other car insurance One call has come out as one of the cheapest and the best value for money. I have recommend to other people to get a quote for there insurance. Reviewed on: 31st August 2023

Polite and friendly and efficient

5
Polite and friendly and efficient Reviewed on: 17th September 2024

Made my renewal easy and quick, the agent couldn’t b...

5
Made my renewal easy and quick, the agent couldn’t be any more helpful Reviewed on: 17th September 2024

Great customer service all the time

5
Great customer service all the time Reviewed on: 17th September 2024

I had a lot of struggles with insurance in the past...

5
I had a lot of struggles with insurance in the past however one call has helped me so much to make sure I had the best service from anyone I spoke with. Very easy process from the start Reviewed on: 17th September 2024

Loyal, helpful, and gets what needed done

5
Loyal, helpful, and gets what needed done Reviewed on: 17th September 2024

One Call Insurance

5
Great insurance company, easy to buy a new policy and just as easy to renew! Friendly staff Reviewed on: 17th September 2024

Flawless customer service, Truly a pleasure to speak to

5
Flawless customer service, Truly a pleasure to speak to Reviewed on: 17th September 2024

New car policy change

5
Having tried to change my policy in the portal and it not working, I spoke with Tia on chat and she sorted everything out for me at no additional cost within a matter of minutes. Really good clear information provided from her throughout. Excellent service Reviewed on: 17th September 2024

i was having trouble trying to download my no claims...

5
i was having trouble trying to download my no claims bonus , and SM2 Sarah was fantastic in helping me Reviewed on: 17th September 2024

LB5 was very efficient at dealing with my request to...

5
LB5 was very efficient at dealing with my request to cancel my car insurance policy. Good speedy service and found the experience easy. Reviewed on: 17th September 2024

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