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One Call Insurance: Car insurance broker reviews

4.79
Based on 23,132 reviews, last reviewed 19th Jun 2026
100% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
90%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
2%

Latest highest rating:

5

Great service. Great service. Good price. Overall happy Reviewed on: 21st February 2026
Ant's avatar
Ant

Latest lowest rating:

1

Poor customer service and Lack of empathty for customer I am writing to provide feedback regarding the service I received from a One Call agent (TW5) following a motoring incident on Thursday 18th June 2026... Read more Reviewed on: 19th June 2026
Steven Dunn's avatar
Steven Dunn

About this product

One Call Insurance provide a full range of policies for all types of vehicles including standard motors, classic and specialist cars.

They also have a range of other policies including pay as you drive, temporary cover, young driver and learner driver insurance.

One Call Insurance car insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, leave a review and share your experience.

One Call Insurance Car insurance broker reviews (23132)

Review of the One Call Insurance, Car insurance broker:

Car insurance review

5
Having looked for other car insurance One call has come out as one of the cheapest and the best value for money. I have recommend to other people to get a quote for there insurance. Reviewed on: 31st August 2023

I wanted to increase the annual mileage on my policy...

4
I wanted to increase the annual mileage on my policy and FP2 was extremely helpful Reviewed on: 21st August 2024

Agent JC3 is very polite and helpful.

5
Agent JC3 is very polite and helpful. Recommend to everone Reviewed on: 21st August 2024

Nr3 is very straight forward and very good understan...

5
Nr3 is very straight forward and very good understanding and I am so pleased Reviewed on: 21st August 2024

The agent was good and listened to my complaints and...

5
The agent was good and listened to my complaints and sorted everything out Reviewed on: 21st August 2024

Very easy transaction

5
Very straight forward transaction today with Kirsten B Reviewed on: 21st August 2024

Easy and excellent to use live chat.

5
Easy and excellent to use live chat. TD2 was very helpful and quick to respond Reviewed on: 21st August 2024

ji1 was very helpful in resolving my query

5
ji1 was very helpful in resolving my query Reviewed on: 21st August 2024

NR3 was brilliant sorting out my mistake.

5
NR3 was brilliant sorting out my mistake...took no time at all..brilliant Reviewed on: 21st August 2024

Very pleasant and friendly staff.

5
Very pleasant and friendly staff. I had contact with a few including SNl via chat, she was very helpful. I also spoke to Jordan on the dedicated team who was also very helpful issues quickly resolved. Reviewed on: 16th August 2024

lu2 was very helpful and answered all of my questions

5
lu2 was very helpful and answered all of my questions Reviewed on: 15th August 2024

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