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One Call Insurance: Car insurance broker reviews

4.79
Based on 23,132 reviews, last reviewed 19th Jun 2026
100% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
90%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
2%

Latest highest rating:

5

Great service. Great service. Good price. Overall happy Reviewed on: 21st February 2026
Ant's avatar
Ant

Latest lowest rating:

1

Poor customer service and Lack of empathty for customer I am writing to provide feedback regarding the service I received from a One Call agent (TW5) following a motoring incident on Thursday 18th June 2026... Read more Reviewed on: 19th June 2026
Steven Dunn's avatar
Steven Dunn

About this product

One Call Insurance provide a full range of policies for all types of vehicles including standard motors, classic and specialist cars.

They also have a range of other policies including pay as you drive, temporary cover, young driver and learner driver insurance.

One Call Insurance car insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, leave a review and share your experience.

One Call Insurance Car insurance broker reviews (23132)

Review of the One Call Insurance, Car insurance broker:

Car insurance review

5
Having looked for other car insurance One call has come out as one of the cheapest and the best value for money. I have recommend to other people to get a quote for there insurance. Reviewed on: 31st August 2023

CHANGED MY REGISTRATION NO PROBLEMS WITH THE HELP OF...

5
CHANGED MY REGISTRATION NO PROBLEMS WITH THE HELP OF GG1 Reviewed on: 14th August 2024

Super customer service.

5
Super customer service. TJ2 was very helpful and efficient. Reviewed on: 14th August 2024

great company

5
great company easy to upgrade and change policy via the portal great customer service Reviewed on: 14th August 2024

It pays to negotiate in a calm friendly manner!

5
Whilst I would prefer to chat via telephone (please note), the service I received from GG1 was very good and they listened to my changes in circumstances and you could tell they wanted to retain me as a loyal customer hence them offering me a very offering a very competitive quote. Reviewed on: 14th August 2024

Charlie! Charlie!

5
I called regarding my car insurance renewal cost and the broker I dealt with (**CH**) was very thorough and provided an excellent service Reviewed on: 14th August 2024

TJ2 - Good service

5
Needed to update certain details within my driving Insurance, and had both a quick response and helpful agent on the other side to talk to. Reviewed on: 14th August 2024

The price was very reasonable and the customer servi...

5
The price was very reasonable and the customer service was very good. Especially DJ2. Reviewed on: 14th August 2024

I had the pleasure of Jack assist and work in my bes...

5
I had the pleasure of Jack assist and work in my best interest. Very patient and efficient and exceptional work. Thank you Jack Reviewed on: 14th August 2024

agent tw9 was really helpful and managed to find me...

5
agent tw9 was really helpful and managed to find me a cheaper quote Reviewed on: 14th August 2024

All simple and straightforward, took less than 5 mi...

5
All simple and straightforward, took less than 5 minutes. Reviewed on: 14th August 2024