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One Call Insurance: Car insurance broker reviews

4.79
Based on 23,132 reviews, last reviewed 19th Jun 2026
100% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
90%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
2%

Latest highest rating:

5

Great service. Great service. Good price. Overall happy Reviewed on: 21st February 2026
Ant's avatar
Ant

Latest lowest rating:

1

Poor customer service and Lack of empathty for customer I am writing to provide feedback regarding the service I received from a One Call agent (TW5) following a motoring incident on Thursday 18th June 2026... Read more Reviewed on: 19th June 2026
Steven Dunn's avatar
Steven Dunn

About this product

One Call Insurance provide a full range of policies for all types of vehicles including standard motors, classic and specialist cars.

They also have a range of other policies including pay as you drive, temporary cover, young driver and learner driver insurance.

One Call Insurance car insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, leave a review and share your experience.

One Call Insurance Car insurance broker reviews (23132)

Review of the One Call Insurance, Car insurance broker:

Car insurance review

5
Having looked for other car insurance One call has come out as one of the cheapest and the best value for money. I have recommend to other people to get a quote for there insurance. Reviewed on: 31st August 2023

Always the best

5
Once again I renewed my car insurance with One Call. I tried the comparison sites but no-one could beat my renewal price. I am happy with the service. Reviewed on: 14th October 2023

Happy client

4
It is a little bit dificult to contact with it, however I am happy client! Reviewed on: 14th October 2023

Friendly reassuring and welcoming.

5
I have been using One Call for years now. Never had the need to call them out but I know they would be there. The call staff make sure I know what I am covered for and take the patience to hear me out if I have any questions. My sons and wives are all One Call. Reviewed on: 14th October 2023

Good Insurance

4
Not had any issues, no issues using the live chat or customer portal when I have needed it. Not yet needed to use the claims line so cannot comment on this area of the business. Reviewed on: 14th October 2023

Best car insurance

5
Always helpful when I have called , and nothing seems to much trouble for them To fix for me ! Great company x Reviewed on: 14th October 2023

Excellent customer support

5
They make it easy to insure anything and the app is extremely good Reviewed on: 14th October 2023

Cant fault the service they provide

5
Got a renewal qoute and was not happy but went online and got it all sorted Reviewed on: 14th October 2023

Car Insurance

5
Very pleased with customer service, always found them helpful, had to use the breakdown service once, who were very quick to come out and found them very helpful and soon had me on my way again, I would have no problem in recommending them. Reviewed on: 14th October 2023

Excellent customer service

5
A little after I signed up with them I received a telephone call asking if I had any questions and was I happy with there service so far, a fantastic touch and really appreciated and shows transparently Reviewed on: 14th October 2023

Easy insurance

5
Easy to use formar Taylor it to your needs great price what's not to like Reviewed on: 14th October 2023

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