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One Call Insurance: Car insurance broker reviews

4.79
Based on 23,132 reviews, last reviewed 19th Jun 2026
100% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
90%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
2%

Latest highest rating:

5

Great service. Great service. Good price. Overall happy Reviewed on: 21st February 2026
Ant's avatar
Ant

Latest lowest rating:

1

Poor customer service and Lack of empathty for customer I am writing to provide feedback regarding the service I received from a One Call agent (TW5) following a motoring incident on Thursday 18th June 2026... Read more Reviewed on: 19th June 2026
Steven Dunn's avatar
Steven Dunn

About this product

One Call Insurance provide a full range of policies for all types of vehicles including standard motors, classic and specialist cars.

They also have a range of other policies including pay as you drive, temporary cover, young driver and learner driver insurance.

One Call Insurance car insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, leave a review and share your experience.

One Call Insurance Car insurance broker reviews (23132)

Review of the One Call Insurance, Car insurance broker:

Car insurance review

5
Having looked for other car insurance One call has come out as one of the cheapest and the best value for money. I have recommend to other people to get a quote for there insurance. Reviewed on: 31st August 2023

Competitive insurance

5
I found the process easy & fast to use Reviewed on: 14th October 2023

Great service

5
One of the best car insurance I’ve used. Great customer service they even let you know every month when you direct debit is due. Easy to contact by telephone but I’ve used the web chat as I had to change something you can even upload scanned documents on the chat so things can be sorted there and then. Thought the price was good as well Reviewed on: 14th October 2023

Brilliant

5
Amazing service, quick easy cover and additional products as needed. Reviewed on: 14th October 2023

Great service just needs alittle tweets.

4
The service that I've had has been pretty good, I have no complaints. The only thing I believe would make them better is if you could actually call and speak to someone, as the live chat can be alittle long winded and abit awkward to get what you actually need across to whoever you are speaking to. Reviewed on: 14th October 2023

The Customer comes first

5
Helpful, reliable and competitive on price. Reviewed on: 14th October 2023

Good value

5
One of the best. Been with them for many years. Helpful when you call. Would recommend Reviewed on: 14th October 2023

Car insurance

5
Reasonable premiums which do not hike at renewal. Therefore, I am a loyal customer. Reviewed on: 14th October 2023

Good and Bad

2
Ok whilst you are paying, not so good when you're claiming Reviewed on: 14th October 2023

Great company and local

5
Great service and a reasonable cost Reviewed on: 14th October 2023

Competitive and Reliable

5
I have used One Call gor many years snd have always found their prices are competitive and they are often negotiable too. Staff have always been supportive and answer any telephone calls promptly. Reviewed on: 14th October 2023

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