Smart Money People Logo
Go to business site
Share this page
Link copied

One Call Insurance: Car insurance broker reviews

View other One Call Insurance products
4.86
Based on 23,131 reviews, last reviewed 21st Feb 2026
100% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
2%

Latest highest rating:

5

Great service. Great service. Good price. Overall happy Reviewed on: 21st February 2026
Ant's avatar
Ant

Latest lowest rating:

1

One Call is all you get when you make a Claim Ok until you make a claim, No Communication just on line Chat. When my car was recently written off by a Third Party I only had one phone call from th... Read more Reviewed on: 10th October 2025
Andrew E's avatar
Andrew E
Read all reviews Write a review

About this product

One Call Insurance provide a full range of policies for all types of vehicles including standard motors, classic and specialist cars.

They also have a range of other policies including pay as you drive, temporary cover, young driver and learner driver insurance.

One Call Insurance car insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, leave a review and share your experience.

Review One Call Insurance: Car insurance broker now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

One Call Insurance Car insurance broker reviews (23131)

DONT USE ONE CALL

1
Cheap but useless - you cant speak to anyone on the phone. The chat bots are always busy and you get passed from chat to chat. We foolishly let our policy renew year after year for the last 3 years and for the first time needed to make a claim only to be told that they would deduct 16% of any claim plus take the excess amount off as I had received a minor speeding fine 3 years ago that I didn't report on auto renewal of the policy. Also would not refund me a penny when I tried to cancel! Avoid them at all cost. Reviewed on: 12th October 2023
Paul Redfarn's avatar
Paul Redfarn

Customer service

5
Very professional ,efficient and polite Reviewed on: 12th October 2023
Maureen Wright's avatar
Maureen Wright

Excellent

5
Brilliant service. Easy to help out and sort things for you . Well done Reviewed on: 12th October 2023
Adam kelly 's avatar
Adam kelly

Needed proof of NCB

5
Very efficient online chat. I was able to get an email confirming my NCB status withing a couple of minutes and they will allow my wife and I to rotate insurance each year to maintain our NCB moving forward Reviewed on: 12th October 2023
mike bruce's avatar
mike bruce

Great insurance company

5
Never had any issue always happy to help overall great service Reviewed on: 12th October 2023
Char's avatar
Char

Great insurance company

5
Great insurance company, provides everything i need for car insurance Reviewed on: 12th October 2023
Anonymous 's avatar
Anonymous

onecall

5
onecall provide a great service 10/10. would definately recommend Reviewed on: 11th October 2023
becca Smith's avatar
becca Smith

As good as it gets

4
Nobody enjoys spending time with boring car insurance but this company answered questions quickly and honestly Reviewed on: 11th October 2023
Smashie's avatar
Smashie

Perfect

5
Brilliant service, good communication and an all round great company to deal with Reviewed on: 11th October 2023
Tom's avatar
Tom

Great customer service

5
great customer service, easy to contact, and an easy to use customer portal where you can do most changes to your policy. would recommend! Reviewed on: 11th October 2023
Tania's avatar
Tania

Do you have a different One Call Insurance product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Want to see more from One Call Insurance?

    View all products

    Join Smart Money People

    Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

    Create an account
    Man on beach

    News, guides and insight from our team

    View resource hub
    UK money news stories - 24 July 2024
    UK money news stories - 24 July 2024
    24th July 2024
    Posted in Money Talks by Errolyn Smith
    Your Money, Your Voice: Have your say
    Your Money, Your Voice: Have your say
    24th July 2024
    Posted in Our insights by Errolyn Smith
    Our latest research - customers see little impact of FCA's Consumer Duty one year on
    Our latest research - customers see little impact of FCA's Consumer Duty one year on
    24th July 2024
    Posted in Our insights by Darryl Barkwill
    Consumer credit awards winners 2024
    Consumer credit awards winners 2024
    11th July 2024
    Posted in Awards by Darryl Barkwill