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One Call Insurance: Car insurance broker reviews

View other One Call Insurance products
4.79
Based on 23,132 reviews, last reviewed 19th Jun 2026
100% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
90%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
2%

Latest highest rating:

5

Great service. Great service. Good price. Overall happy Reviewed on: 21st February 2026
Ant's avatar
Ant

Latest lowest rating:

1

Poor customer service and Lack of empathty for customer I am writing to provide feedback regarding the service I received from a One Call agent (TW5) following a motoring incident on Thursday 18th June 2026... Read more Reviewed on: 19th June 2026
Steven Dunn's avatar
Steven Dunn
Read all reviews See your review

About this product

One Call Insurance provide a full range of policies for all types of vehicles including standard motors, classic and specialist cars.

They also have a range of other policies including pay as you drive, temporary cover, young driver and learner driver insurance.

One Call Insurance car insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, leave a review and share your experience.

One Call Insurance Car insurance broker reviews (23132)

Review of the One Call Insurance, Car insurance broker:

Car insurance review

5
Having looked for other car insurance One call has come out as one of the cheapest and the best value for money. I have recommend to other people to get a quote for there insurance. Reviewed on: 31st August 2023
Neil Odonoghue's avatar
Neil Odonoghue

Great Service

5
RG4 was great today sorted my query correctly Reviewed on: 12th October 2023
Ryan G's avatar
Ryan G

DONT USE ONE CALL

1
Cheap but useless - you cant speak to anyone on the phone. The chat bots are always busy and you get passed from chat to chat. We foolishly let our policy renew year after year for the last 3 years and for the first time needed to make a claim only to be told that they would deduct 16% of any claim plus take the excess amount off as I had received a minor speeding fine 3 years ago that I didn't report on auto renewal of the policy. Also would not refund me a penny when I tried to cancel! Avoid them at all cost. Reviewed on: 12th October 2023
Paul Redfarn's avatar
Paul Redfarn

Customer service

5
Very professional ,efficient and polite Reviewed on: 12th October 2023
Maureen Wright's avatar
Maureen Wright

Excellent

5
Brilliant service. Easy to help out and sort things for you . Well done Reviewed on: 12th October 2023
Adam kelly 's avatar
Adam kelly

Needed proof of NCB

5
Very efficient online chat. I was able to get an email confirming my NCB status withing a couple of minutes and they will allow my wife and I to rotate insurance each year to maintain our NCB moving forward Reviewed on: 12th October 2023
mike bruce's avatar
mike bruce

Great insurance company

5
Never had any issue always happy to help overall great service Reviewed on: 12th October 2023
Char's avatar
Char

Great insurance company

5
Great insurance company, provides everything i need for car insurance Reviewed on: 12th October 2023
Anonymous 's avatar
Anonymous

onecall

5
onecall provide a great service 10/10. would definately recommend Reviewed on: 11th October 2023
becca Smith's avatar
becca Smith

As good as it gets

4
Nobody enjoys spending time with boring car insurance but this company answered questions quickly and honestly Reviewed on: 11th October 2023
Smashie's avatar
Smashie

Perfect

5
Brilliant service, good communication and an all round great company to deal with Reviewed on: 11th October 2023
Tom's avatar
Tom

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