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One Call Insurance: Car insurance broker reviews

4.78
Based on 28,219 reviews, last reviewed 13th Sep 2026
458900% increase in 5 star reviews
in the past 90 days
3100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
90%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Making a claim When i have had to make a change to my policy the customer service team are helpful and consise. When i had an accident the breakdown procedure was ve... Read more Reviewed on: 13th September 2026
Katrina W's avatar
Katrina W

Latest lowest rating:

1

very unhelpful in time of need After an accident they did not want to help and they told contradicting information. 6 weeks later i still had no sorted payments, car was written off... Read more Reviewed on: 9th September 2026
Elsie M's avatar
Elsie M

About this product

One Call Insurance provide a full range of policies for all types of vehicles including standard motors, classic and specialist cars.

They also have a range of other policies including pay as you drive, temporary cover, young driver and learner driver insurance.

One Call Insurance car insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, leave a review and share your experience.

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One Call Insurance Car insurance broker reviews (28219)

Good price and exceptional cover.

5
Clear information, easy to talk to via live chat or on the phone. Been with them for years for both of our vehicles. Always competitive with exceptional level of cover Reviewed on: 12th July 2025

I recently wanted to change Car Insurance

5
I recently wanted to change Car Insurance and had a good conversation with Agent Lia who got me a better quote so i've stayed with One Call. Reviewed on: 12th July 2025

Excellent customer service

5
All my interactions with them, whether it be to make a claim or as a question, have been without issue. They are also efficient at answering the phone and their Platinum Club membership also provides further benefits for customers who have been members for a while. Reviewed on: 12th July 2025

Excellent customer service.

5
Excellent customer service. Outstanding insurance company Reviewed on: 12th July 2025

Always helpful and value for money.

5
Always helpful and value for money. Reviewed on: 12th July 2025

Excellent company

5
I have been with this company for many years and find them most helpful, and I have never had any real.problems at all Reviewed on: 12th July 2025

Carbonds

5
Very good customer service very helpful quick and efficient Reviewed on: 12th July 2025

No 1 insurance company!

5
They have looked after since day 1. Best company ever to insure my vehicles. Reviewed on: 12th July 2025

Car insurance

4
I've been with one call for a number of years now and had no problem with then it's easy to use the portal and get what you want .so simple it's great. Reviewed on: 12th July 2025

Never had a problem, online portal and chat works well.

5
Never had a problem, online portal and chat works well. Been worth them for years now. Reviewed on: 12th July 2025

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