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One Call Insurance: Car insurance broker reviews

4.79
Based on 23,132 reviews, last reviewed 19th Jun 2026
100% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
90%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
2%

Latest highest rating:

5

Great service. Great service. Good price. Overall happy Reviewed on: 21st February 2026
Ant's avatar
Ant

Latest lowest rating:

1

Poor customer service and Lack of empathty for customer I am writing to provide feedback regarding the service I received from a One Call agent (TW5) following a motoring incident on Thursday 18th June 2026... Read more Reviewed on: 19th June 2026
Steven Dunn's avatar
Steven Dunn

About this product

One Call Insurance provide a full range of policies for all types of vehicles including standard motors, classic and specialist cars.

They also have a range of other policies including pay as you drive, temporary cover, young driver and learner driver insurance.

One Call Insurance car insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, leave a review and share your experience.

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One Call Insurance Car insurance broker reviews (23132)

Good price.

4
Good price. Some miscommunication when renewing, but all sorted out eventually. Customer service could be better Reviewed on: 8th October 2025

Yes they are a good company and I still have insuran...

5
Yes they are a good company and I still have insurance with them Reviewed on: 8th October 2025

Second year with One Call

5
This is the second year I have insured my car with One Call. The prices are competitive and the customer service is always helpful and supportive. Reviewed on: 8th October 2025

Easy to use website and no complaints

5
Easy to use website and no complaints Reviewed on: 8th October 2025

Easy to use and easy to deal with.

5
Easy to use and easy to deal with. Reviewed on: 8th October 2025

Car Insurance Renewal

5
Car insurance renewal due and I needed to make some changes, very difficult to do on line and via the chat, sent an email to portal enquires who advised ringing customer services, to my surprise and relief Leanne called me and went through the renewal and made the changes and offered a revised price. Very happy with the price and because I was able to speak to a human being I was not going to waste time ringing round trying to save a few pounds! Thanks you Leanne. Reviewed on: 8th October 2025

One Call provided fast cover at an affordable price

5
One Call provided fast cover explained every I needed to know and were great value for money. Reviewed on: 8th October 2025

Shaun car insurance

5
Very friendly very helpful car insurance made very easy Reviewed on: 8th October 2025

A complete, hassle-free experience from the outset.

5
A complete, hassle-free experience from both the outset and renewal. Reviewed on: 8th October 2025

Insurance made easy, simple to set up, easy to make...

5
Insurance made easy, simple to set up, easy to make any changes, very helpful Reviewed on: 8th October 2025

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