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One Call Insurance: Car insurance broker reviews

Name: Car insurance broker
Rating: 4.79 (23132 reviews)

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4.79

Based on 23,132 reviews, last reviewed 19th Jun 2026

100% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Great service. Great service. Good price. Overall happy Reviewed on: 21st February 2026

Latest lowest rating:

1

Poor customer service and Lack of empathty for customer I am writing to provide feedback regarding the service I received from a One Call agent (TW5) following a motoring incident on Thursday 18th June 2026... Read more Reviewed on: 19th June 2026

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About this product

One Call Insurance provide a full range of policies for all types of vehicles including standard motors, classic and specialist cars.

They also have a range of other policies including pay as you drive, temporary cover, young driver and learner driver insurance.

One Call Insurance car insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, leave a review and share your experience.

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One Call Insurance Car insurance broker reviews (23132)

Customer service is excellent and things were explai...

Customer service is excellent and things were explained very clearly to me throughout the time I was on the phone to yhem Reviewed on: 7th October 2025

Easy to access info online, easy to use online system.

Easy to access info online, easy to use online system. Chat easy to use too Reviewed on: 7th October 2025

Satisfactory.

Satisfactory.WIlling to engage and listen to customer. Not so keen on chatbots Reviewed on: 7th October 2025

Excellent all round service, so good !

Excellent all round service, so good ! Reviewed on: 7th October 2025

Easy to talk to a real person, the premiums always u...

Easy to talk to a real person, the premiums always undercut any other I can find, overall very happy with them and have no plans to change my insurer any time soon. Reviewed on: 7th October 2025

Easy to use with great customer service

Easy to use with live chat option and agents have always been helpful finding the best insurance for me. Reviewed on: 7th October 2025

The service received from One Call has been great

The service received from One Call has been great Reviewed on: 7th October 2025

Price goes up after accepting car insurance with bog...

Price goes up after accepting car insurance with bogus claims and refuse to lower price back to original price once proved wrong Reviewed on: 7th October 2025

Helpful and friendly staff

Helpful and friendly staff dealt quickly and efficiently with my recent windscreen claim Reviewed on: 7th October 2025

One Call Insurance is a cut above the rest.

I have used a few car insurance brokers in the past and this year, with One Calm Insurance, is the first time I truly feel I have a reliable insurance service. The person I spoke with on the phone explained everything fully and was patient with my questions. Reviewed on: 7th October 2025

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