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One Call Insurance: Car insurance broker reviews

4.86
Based on 23,131 reviews, last reviewed 21st Feb 2026
100% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
2%

Latest highest rating:

5

Great service. Great service. Good price. Overall happy Reviewed on: 21st February 2026
Ant's avatar
Ant

Latest lowest rating:

1

One Call is all you get when you make a Claim Ok until you make a claim, No Communication just on line Chat. When my car was recently written off by a Third Party I only had one phone call from th... Read more Reviewed on: 10th October 2025
Andrew E's avatar
Andrew E

About this product

One Call Insurance provide a full range of policies for all types of vehicles including standard motors, classic and specialist cars.

They also have a range of other policies including pay as you drive, temporary cover, young driver and learner driver insurance.

One Call Insurance car insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, leave a review and share your experience.

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One Call Insurance Car insurance broker reviews (23131)

Easy to access info online, easy to use online system.

5
Easy to access info online, easy to use online system. Chat easy to use too Reviewed on: 7th October 2025

Satisfactory.

4
Satisfactory.WIlling to engage and listen to customer. Not so keen on chatbots Reviewed on: 7th October 2025

Excellent all round service, so good !

5
Excellent all round service, so good ! Reviewed on: 7th October 2025

Easy to talk to a real person, the premiums always u...

5
Easy to talk to a real person, the premiums always undercut any other I can find, overall very happy with them and have no plans to change my insurer any time soon. Reviewed on: 7th October 2025

Easy to use with great customer service

5
Easy to use with live chat option and agents have always been helpful finding the best insurance for me. Reviewed on: 7th October 2025

The service received from One Call has been great

5
The service received from One Call has been great Reviewed on: 7th October 2025

Price goes up after accepting car insurance with bog...

1
Price goes up after accepting car insurance with bogus claims and refuse to lower price back to original price once proved wrong Reviewed on: 7th October 2025

Helpful and friendly staff

5
Helpful and friendly staff dealt quickly and efficiently with my recent windscreen claim Reviewed on: 7th October 2025

One Call Insurance is a cut above the rest.

5
I have used a few car insurance brokers in the past and this year, with One Calm Insurance, is the first time I truly feel I have a reliable insurance service. The person I spoke with on the phone explained everything fully and was patient with my questions. Reviewed on: 7th October 2025

Having been a Onecall customer for many years and ho...

5
Having been a Onecall customer for many years and hopefully staying for many years to come, this is because of their quality of service from the polite manner of their advisors who are very well informed, to the very competitive and affordable insurance . Reviewed on: 7th October 2025

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