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One Call Insurance: Car insurance broker reviews

View other One Call Insurance products
4.79
Based on 23,132 reviews, last reviewed 19th Jun 2026
100% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
90%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
2%

Latest highest rating:

5

Great service. Great service. Good price. Overall happy Reviewed on: 21st February 2026
Ant's avatar
Ant

Latest lowest rating:

1

Poor customer service and Lack of empathty for customer I am writing to provide feedback regarding the service I received from a One Call agent (TW5) following a motoring incident on Thursday 18th June 2026... Read more Reviewed on: 19th June 2026
Steven Dunn's avatar
Steven Dunn
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About this product

One Call Insurance provide a full range of policies for all types of vehicles including standard motors, classic and specialist cars.

They also have a range of other policies including pay as you drive, temporary cover, young driver and learner driver insurance.

One Call Insurance car insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, leave a review and share your experience.

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One Call Insurance Car insurance broker reviews (23132)

Always good service

5
Polite staff when had to call and never any issues Reviewed on: 14th September 2021
Fay's avatar
Fay

A clear winner

5
You only find a company’s worth when a problem arises. My problem was reported, investigated, help arranged and problem sorted in a quick professional manner. Everyone I communicated with regarding the problem was polite, well spoken, courteous and delightful to speak to. I even had a laugh with the technicians at the point of repair. Thank you everyone involved. Highest praise for the one call insurance and their chosen repairers Reviewed on: 14th September 2021
Alex's avatar
Alex

Top insurance

5
Easy to setup …. Easy to use app … very pleased with service Reviewed on: 14th September 2021
Mathew Jackson's avatar
Mathew Jackson

I change my car

5
Well good sorting it out with old insurance and the new one very good customer service Reviewed on: 14th September 2021
Mark Hill 's avatar
Mark Hill

Fantastic, responsive, knowledgeable staff

5
I have two insurance policies with OneCall and their staff have never let me down, be it renewal or new policy. Never have to wait in a queue and their online chat function is superb. Highly recommend. Reviewed on: 14th September 2021
Miki Brocklehurst's avatar
Miki Brocklehurst

Great communication and service.

5
Had a problem with my car and didn't want to risk causing damage to my car and cause a breakdown, One Call were great, they got someone out to help straight away, they came when they said and got me on my way. Reviewed on: 14th September 2021
Graham Bowen's avatar
Graham Bowen

Car insurance

5
Easy to deal with and value for money. Reviewed on: 14th September 2021
Patricia mcateer 's avatar
Patricia mcateer

Car insurance

5
Easy to speak to an advisor, also have a portol on line, very competitive and reasonable priced Reviewed on: 14th September 2021
debspetherick@sky.com's avatar
[email protected]

Going the extra mile

5
Quality service at a competitive price.Treated as one of the family Reviewed on: 14th September 2021
Walter Henderson's avatar
Walter Henderson

Great

5
Friendly efficient online chat service, I’ve renewed a couple of years in a row because they beat other quotes Reviewed on: 14th September 2021
ELR's avatar
ELR

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