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One Call Insurance: Car insurance broker reviews

Name: Car insurance broker
Rating: 4.86 (23131 reviews)

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4.86

Based on 23,131 reviews, last reviewed 21st Feb 2026

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

Great service. Great service. Good price. Overall happy Reviewed on: 21st February 2026

Latest lowest rating:

1

One Call is all you get when you make a Claim Ok until you make a claim, No Communication just on line Chat. When my car was recently written off by a Third Party I only had one phone call from th... Read more Reviewed on: 10th October 2025

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About this product

One Call Insurance provide a full range of policies for all types of vehicles including standard motors, classic and specialist cars.

They also have a range of other policies including pay as you drive, temporary cover, young driver and learner driver insurance.

One Call Insurance car insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, leave a review and share your experience.

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One Call Insurance Car insurance broker reviews (23131)

Car insurance

Very helpful on the phone they explain everything in great detail. Excellent price and the customer portal is very easy to use . I have been a valued customer for a number of years now. Reviewed on: 7th October 2025

Always competitive with pricing and caring, too!

Each year, I worry about what renewal will bring, with regards to increase of price ... One Call has kept my custom for many years by caring about this and always coming up with an equal, or better price than that I may research. Reviewed on: 7th October 2025

Never had to claim but all good so far

Never had to claim but all good so far Reviewed on: 7th October 2025

Definitely, they go above and beyond anyone else

The payment service is fantastic paying each month at a great rate no stress they do all the work for you I searched before for insurance companies, but this one is definitely above the rest. I would highly recommend them. Reviewed on: 7th October 2025

I would like to speak to a representative!

I would like to speak to a representative! Sometimes I just need to ask a question, and the performance of getting to the chat , passwords , portal, verifying who I am is so time consuming for everyone. On one of my last chats I asked if I could call her to get a straight answer as she didn’t quite understand what I was asking, she seemed genuinely shocked that I wanted to speak to her and asked me WHY??? Unbelievable Reviewed on: 7th October 2025

Website is easy to use.

Website is easy to use. Renewal process was easy and my Renewal price was very competitive. I liked that the price wasn't hiked up in my second year. Reviewed on: 7th October 2025

worst company and experience in my entire life.

It has been the worst experience in my entire life. Totally incompetent and inefficient. The name One call should be changed to Neverending Calls and no positive results, I will not be using it recommending them again. You can contact me for further information as I find repeating this tiresome and stressful. Needless to say they are the worst insurance company I have ever come across, Reviewed on: 7th October 2025

Excellent service

I have been with one call for a few years now and they have looked after me very well with the insurance quotes I have my van insurance and car insurance with one call Reviewed on: 7th October 2025

I had to have my window screen replaced it was so e...

I had to have my window screen replaced it was so easy to get it sorted Reviewed on: 7th October 2025

Good customer service fast response

Good customer service fast response Reviewed on: 7th October 2025

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