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One Call Insurance: Car insurance broker reviews

Name: Car insurance broker
Rating: 4.79 (23132 reviews)

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4.79

Based on 23,132 reviews, last reviewed 19th Jun 2026

100% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Great service. Great service. Good price. Overall happy Reviewed on: 21st February 2026

Latest lowest rating:

1

Poor customer service and Lack of empathty for customer I am writing to provide feedback regarding the service I received from a One Call agent (TW5) following a motoring incident on Thursday 18th June 2026... Read more Reviewed on: 19th June 2026

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About this product

One Call Insurance provide a full range of policies for all types of vehicles including standard motors, classic and specialist cars.

They also have a range of other policies including pay as you drive, temporary cover, young driver and learner driver insurance.

One Call Insurance car insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, leave a review and share your experience.

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One Call Insurance Car insurance broker reviews (23132)

Always had great service.

Always had great service. Very easy to contact. Reviewed on: 7th October 2025

Easy to use on line service

Easy to use on line services. When I had to call very pleasant and helpful Reviewed on: 7th October 2025

I've been with one call for a few years now and they...

I've been with one call for a few years now and they are good value for money I've never had to make a claim and I feel rewarded for that with my payment not going up a lot Reviewed on: 7th October 2025

Great product

Great... enough said. A great deal and peace of mind. Reviewed on: 7th October 2025

Professional

Each time I have contacted one call with a query it has been dealt with quickly and efficiently by staff professionally and who know the product they are selling and working with. Reviewed on: 7th October 2025

The Worst Service You Will Ever Recieve.

The worst and most expensive service ive ever used. I moved to a safer area with private parking and the fees to change the insurance were HUNDREDS more as there was a monthly add on fee. Ive been driving over 10 year with an advanced safety qualification and i was over £100 per month. Awful rude and actually horrible people in customer services that made this personal and cancellation fees well into thw hundreds also Reviewed on: 7th October 2025

price was very competitive and unable to beat like...

price was very competitive and unable to beat like for like on the comparison site I use Reviewed on: 7th October 2025

Simply brilliant across all factors especially the p...

Simply brilliant across all factors especially the price haven't found any company cheaper in years great company I am sure I will be a customer again when renewals time comes around, doing great things Reviewed on: 7th October 2025

Good overall experience,,a dedicated phone number wo...

Good overall experience,,a dedicated phone number would be easier Reviewed on: 7th October 2025

Service is succinct with online documents which are...

Service is succinct with online documents which are accessible. Competitive pricing and inclusions or extras are documented and clear to view. Reviewed on: 7th October 2025

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