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One Call Insurance: Car insurance broker reviews

Name: Car insurance broker
Rating: 4.86 (23131 reviews)

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4.86

Based on 23,131 reviews, last reviewed 21st Feb 2026

95% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

Great service. Great service. Good price. Overall happy Reviewed on: 21st February 2026

Latest lowest rating:

1

One Call is all you get when you make a Claim Ok until you make a claim, No Communication just on line Chat. When my car was recently written off by a Third Party I only had one phone call from th... Read more Reviewed on: 10th October 2025

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About this product

One Call Insurance provide a full range of policies for all types of vehicles including standard motors, classic and specialist cars.

They also have a range of other policies including pay as you drive, temporary cover, young driver and learner driver insurance.

One Call Insurance car insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, leave a review and share your experience.

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One Call Insurance Car insurance broker reviews (23131)

Was very easy to set up the initial policy.

Was very easy to set up the initial policy. I’ve not had to contact them since luckily but feel they would be supportive it needed Reviewed on: 4th September 2025

Having set up car insurance for my daughter and all...

Having set up car insurance for my daughter and all was fine, relieved documents and welcome message. Then week later saying going to cancel. I had no prior emails saying any problems or needing more information. I have had my daughter our in her car also and was very concerned when I received email. Doing the live chat and tried to put my feeling over how I was scared about the policy. Never have I been asked before about sharing licence details. If that had been explained better I would of understood. But having email saying cancel policy, very much worried me. Reviewed on: 3rd September 2025

Dealt with swiftly and efficiently.

Dealt with swiftly and efficiently. Reviewed on: 3rd September 2025

Extremely friendly staff and very Easy to change det...

Extremely friendly staff and very Easy to change details Reviewed on: 3rd September 2025

JT3 was very helpful and quick in their response.

JT3 was very helpful and quick in their response. Thank you for the great service Reviewed on: 3rd September 2025

Easy to chat with someone who was very helpful

Easy to chat with someone who was very helpful Reviewed on: 3rd September 2025

Very helpful person, told me everything I needed to...

Very helpful person, told me everything I needed to know, would recommend Reviewed on: 3rd September 2025

Live chat review

The person i spoke to was very helpful and sorted out my problem quickly. Reviewed on: 3rd September 2025

Shanice was great

Shanice was great, helpful and efficient. She was clear on chat Reviewed on: 3rd September 2025

Excellent staff service

There was an issue regarding payments, this was look at by wiktor who was good enough to look into this for me and explain everything Reviewed on: 3rd September 2025

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