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One Call Insurance: Car insurance broker reviews

4.79
Based on 23,132 reviews, last reviewed 19th Jun 2026
100% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
90%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
2%

Latest highest rating:

5

Great service. Great service. Good price. Overall happy Reviewed on: 21st February 2026
Ant's avatar
Ant

Latest lowest rating:

1

Poor customer service and Lack of empathty for customer I am writing to provide feedback regarding the service I received from a One Call agent (TW5) following a motoring incident on Thursday 18th June 2026... Read more Reviewed on: 19th June 2026
Steven Dunn's avatar
Steven Dunn

About this product

One Call Insurance provide a full range of policies for all types of vehicles including standard motors, classic and specialist cars.

They also have a range of other policies including pay as you drive, temporary cover, young driver and learner driver insurance.

One Call Insurance car insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, leave a review and share your experience.

One Call Insurance Car insurance broker reviews (23132)

Review of the One Call Insurance, Car insurance broker:

Car insurance review

5
Having looked for other car insurance One call has come out as one of the cheapest and the best value for money. I have recommend to other people to get a quote for there insurance. Reviewed on: 31st August 2023

I’ve not had any claim so no problems encountered

4
I’ve not had any claim so no problems encountered Reviewed on: 27th July 2025

Great service and great prices!

5
I’ve been with one call for years now for me insurance, they are great to deal with and good on price, so I see no reason to change. Reviewed on: 27th July 2025

Excellent Service

5
A good service all round easy to manage Reviewed on: 27th July 2025

car in arson attack, One call didn't help

1
My car was in an arson attack in a motor garage . I ran one call insurance put through to others , was nover provided with the car hire that I paid extra for. It was impossible to speak, email, get through to anybody on the portal. They have made it impossible to get any help when you need it . You just go round in circles on their system . I have now changed my car insurance Reviewed on: 27th July 2025

Happy with car insurance cover and have been for man...

5
Happy with car insurance cover and have been for many years. Reviewed on: 27th July 2025

The Price Was Finally Right..

4
Asked for a price match on my renewal, but firstly offered their subscription insurance, but would work out a lot dearer. Finally offered a matched price. Found their chat page a little slow. Maybe a two second delay between posting message and it appearing in the chat box. So had to wait before it appeared. Reviewed on: 27th July 2025

The Best so far...

5
The process was made simple & the cover well explained, so easy to buy. Reviewed on: 27th July 2025

A very good company great customer service would hig...

5
A very good company great customer service would highly recommend Reviewed on: 27th July 2025

Really helpful and great service

5
Really helpful and great service Reviewed on: 27th July 2025

I have used one call for a number of years now with...

5
I have used one call for a number of years now with no issues. I will continue using them as have always had a good experience Reviewed on: 27th July 2025

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