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One Call Insurance: Car insurance broker reviews

4.78
Based on 28,223 reviews, last reviewed 18th Sep 2026
459200% increase in 5 star reviews
in the past 90 days
3000% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
90%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Good prices, good communication, what’s not to like. Good prices, good communication, what’s not to like. Reviewed on: 18th September 2026
David C's avatar
David C

Latest lowest rating:

1

Appalling service from start to finish I had to make a claim on my car insurance and staff at One Call Insurance were incompetent. I had sent images of the damage as requested by them and ... Read more Reviewed on: 15th September 2026
Verity w's avatar
Verity w

About this product

One Call Insurance provide a full range of policies for all types of vehicles including standard motors, classic and specialist cars.

They also have a range of other policies including pay as you drive, temporary cover, young driver and learner driver insurance.

One Call Insurance car insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, leave a review and share your experience.

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One Call Insurance Car insurance broker reviews (28223)

Easy renewals and kept up to date.

4
Easy renewals and kept up to date. Best price to other providers. Had to do a. It of digging through emails and documents to locate the telephone number for the rescue service. Reviewed on: 6th October 2025

Tried 3 times to send important information, found i...

5
Tried 3 times to send important information, found it hard to find correct email address Reviewed on: 6th October 2025

I have been with them for many years had no problems...

5
I have been with them for many years had no problems at all Reviewed on: 6th October 2025

Smart people help

5
I always find their staff are polite and very understanding, I've like that they can laugh and be able to help me. keep it up. Reviewed on: 6th October 2025

Not impressed who they choose to insure you with

3
When had an accident not my fault it was a nightmare with the insurance company they had chosen. Had to wait nearly a year as claim nearly went to court, lots of stress. Then my insurance went up & was told I would get the money refunded but got back £21 wow!. Had to pay my excess Reviewed on: 6th October 2025

Complicated request handled well and quickly

5
Had a little complicated car insurance revolving around 2 cars which they sorted out quickly and at a good price Reviewed on: 6th October 2025

I'm a platinum customer,

5
I'm a platinum customer, have been happy for year's, I've found customer service very helpful and polite, so that's why I've stayed with one call. Reviewed on: 6th October 2025

Great customer service.

5
Customer service staff are helpful and informative. I never feel like I'm being a bother. They were supportive when I had to make a claim and everything was dealt with in good time. Everything was explained clearly and it was all made very easy. Reviewed on: 6th October 2025

Not the greatest car insurance

5
Only claimed for a damaged windscreen but unhappy that my premium was increased for 5 years because my partner had a minor bump in a car park in her car....I wasn't driving in fact had never driven her car but was her named driver on her insurance. Reviewed on: 6th October 2025

Been with this company for few years now ,everything...

5
Been with this company for few years now ,everything spot on fantastic firm . Reviewed on: 6th October 2025

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