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One Call Insurance: Home Insurance Broker reviews

Name: Home Insurance Broker
Rating: 4.85 (6232 reviews)

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4.85

Based on 6,232 reviews, last reviewed 31st Oct 2025

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

89%

Latest highest rating:

4

House move When i asked for renewal due to house move, the quote was double. Cancellation was almost 100£ ridiculous. So had to cancel anyways, and get cheaper q... Read more Reviewed on: 31st October 2025

Latest lowest rating:

1

very disappointing service I had a burst pipe and was told that my insurance would not cover the damage to my cooker nor kitchen units, I was also told I had a £250 payment in m... Read more Reviewed on: 13th October 2025

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About this product

One Call Insurance provide cover for homes which include buildings and contents insurance. They also offer policies that cover holiday homes.

Policies include free home emergency cover, family legal cover and a 24-hour claims service.

One Call Insurance home insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, you can also leave a review and share your experience.

One Call Insurance Home Insurance Broker reviews (6232)

Review of the One Call Insurance, Home Insurance Broker:

Excellent firm to work with.

Excellent firm to work with. I'm just renewing for another year. Great online portal, excellent customer service. I couldn't ask for more. Reviewed on: 9th October 2024

Good communication and profession attention to clients.

Good communication and profession attention to clients. Reviewed on: 9th October 2024

A very Efficient and cost effective insurance broker

Whenever I have had any issues and called one call they are very helpful and prompt with their replies. I have used them for several years and they’ve always given a competitive quote for renewal that I don’t need to move to another insurance broker. Reviewed on: 9th October 2024

Versatile & reliable, use them for all of my insurances

Versatile & reliable, use them for all of my insurances Reviewed on: 8th October 2024

Well informed staff

First time with one call no claims, fingers crossed. I am impressed with the informed staff, answered all my questions I am with that (no I will find out or you or I will get back to You) Reviewed on: 8th October 2024

One call

Never had an issue with them been with them for 10 years I guess yet to make a claim though Reviewed on: 8th October 2024

great building and contents insurance

This is now the second year I have had my home and building insurance with this company. Was delighted with the first year cover. When my renewal came up this year I tried different companies as their renewal price was a little high. I had decided to renew with a different company. I phoned one call to let them know I was going to renew with another company. Their agent whom was excellent in trying to keep me with themselves and was able to lower their price offered which was also lower than the company I had decided to change to. I decided to go with one call for another year. My experience with one call is very good and their agents go above and beyond to give you the best price they can for home insurance. Everything was very easy to do and was kept up to date with the policy I had take out with themselves. Reviewed on: 8th October 2024

Made a claim and excellent customer service

Made a claim and excellent customer service Reviewed on: 8th October 2024

Good insurance covers my needs and good value for mo...

Good insurance covers my needs and good value for money Reviewed on: 8th October 2024

Great and have paid out no issues

Great and have paid out no issues Reviewed on: 8th October 2024

They are very easy to deal with.

They are very easy to deal with. Always a Good price. Very Good communication which is easy to understand. Very Good cover and compares well in value for money. No issues at all. Reviewed on: 8th October 2024

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