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One Call Insurance: Home Insurance Broker reviews

4.84
Based on 6,232 reviews, last reviewed 31st Oct 2025
100% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
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9%
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1%
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0%
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1%

Latest highest rating:

4

House move When i asked for renewal due to house move, the quote was double. Cancellation was almost 100£ ridiculous. So had to cancel anyways, and get cheaper q... Read more Reviewed on: 31st October 2025
Akbar's avatar
Akbar

Latest lowest rating:

1

very disappointing service I had a burst pipe and was told that my insurance would not cover the damage to my cooker nor kitchen units, I was also told I had a £250 payment in m... Read more Reviewed on: 13th October 2025
MAUREEN B's avatar
MAUREEN B

About this product

One Call Insurance provide cover for homes which include buildings and contents insurance. They also offer policies that cover holiday homes.

Policies include free home emergency cover, family legal cover and a 24-hour claims service.

One Call Insurance home insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, you can also leave a review and share your experience.

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One Call Insurance Home Insurance Broker reviews (6232)

No quibbles, just great service

5
I had an issue with drainage. The customer service was excellent. They sent out a company straight away to assess the situation and the work was done immediately. No quibbles, no issues and the renewal was competitive and I went with them again. Reviewed on: 8th October 2024

Not had much dealing with, not claimed yet.

5
Not had much dealing with, not claimed yet.. but good value Reviewed on: 8th October 2024

Simple arrangements and good service

5
Simple arrangements and good service Reviewed on: 8th October 2024

One call insurance go above and beyond...

5
They go above and beyond to make sure you get the right quote even when you move home. They try to keep it at cost you can afford. Reviewed on: 8th October 2024

Good service Good value.

5
A very easy online site. All questions answered clearly and concisely. No problems at all and very good value for money. Reviewed on: 8th October 2024

We have been with One Call Insurance for 3 years.

5
We have been with One Call Insurance for 3 years. Year 1 we had a claim for storm damage, it was dealt with very quickly. We was very impressed with them. Claims department very professional Reviewed on: 8th October 2024

Value for money,

5
Helpful staff, sold me only what I needed. Reviewed on: 8th October 2024

I have used one call for many years now I have my ho...

5
I have used one call for many years now I have my house insurance also my car insurance they always came up with the cheapest quotes they also have an easy to navigate portal that you can view all your information on. Reviewed on: 8th October 2024

Easy to deal with - did it online

5
Easy to deal with - did it online in a few minutes Reviewed on: 8th October 2024

Easy and affordable for all helpful friendly team

5
Easy and affordable for all helpful friendly team Reviewed on: 8th October 2024

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