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One Call Insurance: Home insurance broker reviews

Name: Home insurance broker
Rating: 4.72 (7038 reviews)

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4.72

Based on 7,038 reviews, last reviewed 13th Jul 2026

70500% increase in 5 star reviews

in the past 90 days

600% increase in 1 star reviews

in the past 90 days

88%

Latest highest rating:

5

Great insurance company I’ve been insured by One Call insurance for years. Friendly, knowledgeable staff and great service. Competitive pricing also. Reviewed on: 13th July 2026

Latest lowest rating:

1

never made a claim in the last 20 years. ALL A SCAM I have never made a claim in the last 20 years. I had occasion to make a claim for damage to my roof and bedroom ceiling after a terrific thunderstorm... Read more Reviewed on: 10th July 2026

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About this product

One Call Insurance provide cover for homes which include buildings and contents insurance. They also offer policies that cover holiday homes.

Policies include free home emergency cover, family legal cover and a 24-hour claims service.

One Call Insurance home insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, you can also leave a review and share your experience.

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One Call Insurance Home insurance broker reviews (7038)

Home insurance

Recently had cause to make a claim first time ever. They made the process stress free and supportive. I would definitely recommend this company Reviewed on: 31st August 2023

Service Summary

very co-operative and informative and keeping consumers informed. Reviewed on: 31st August 2023

Continue to impress year on year.....

Once again i would like to thank all the team @ One Call Insurance for their support throughout the past year. Again we receive very regular service updates, advance D/debit notifications, which in itself is a market leader and always know you are their for us as and when we need you. Ok i haven't yet tested your claims dept. but i am more than confident it will be just as professional as the rest of your services and communications. Continue to think "customer 1st" as it really does make a difference to those that simply offer "lip service" to this subject. Reviewed on: 31st August 2023

Great Customer Service

I've been with One Call for a number of years now and have always found them to be efficient and helpful when dealing with them. Would highly recommend! Reviewed on: 31st August 2023

Simply the best

I had the misfortune to make a claim. Everything was handled with expediency. What more can one say?. You can't improve on perfection. Regards Graham ☕ Reviewed on: 31st August 2023

Very helpful in getting our oolicy for the right price

Overall good experience in purchasing our policy Reviewed on: 31st August 2023

RELIABLE INSURANCE COMPANY!

We have been with One Call Insurance for several years now - for both Home and Car insurance. Although we have never had to make a claim, the price of the policies is excellent and customer service on line excellent and very easy to follow through. Plenty of warning is given for renewal which is a bonus. Highly recommend this Company. Reviewed on: 31st August 2023

First class insurance th

They answer the call very quickly. The person on the end is a person who nows his job, so you are seen to very quickly. First class service. Reviewed on: 31st August 2023

Value time

Good polite staff and great value Reviewed on: 31st August 2023

Friendly and efficient

Online processes and documentation easy to access, but also easy to speak to a real person when needed. Friendly and efficient service. Reviewed on: 31st August 2023

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