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One Call Insurance: Home insurance broker reviews

Name: Home insurance broker
Rating: 4.73 (7004 reviews)

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4.73

Based on 7,004 reviews, last reviewed 10th Jul 2026

67600% increase in 5 star reviews

in the past 90 days

500% increase in 1 star reviews

in the past 90 days

88%

Latest highest rating:

5

Easy process to renew, happy with payment. Easy process to renew, happy with payment. Reviewed on: 10th July 2026

Latest lowest rating:

2

Difficult to contact them. I find them impossible to find, they are hard to contact as they send me everything on email. I wanted to cancel but couldn’t find out how so it renew... Read more Reviewed on: 9th July 2026

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About this product

One Call Insurance provide cover for homes which include buildings and contents insurance. They also offer policies that cover holiday homes.

Policies include free home emergency cover, family legal cover and a 24-hour claims service.

One Call Insurance home insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, you can also leave a review and share your experience.

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One Call Insurance Home insurance broker reviews (7004)

Great service

The Company has deliveted a great service with minimal fuss and an easy to use portal. Reviewed on: 29th August 2023

reliable home insurance

We had a burglary while on holiday and the claim procedure and payout were exceptional. We always receive information from One Call regularly and it is always very clear and unambiguous. Reviewed on: 24th August 2023

Fantastic service

I have been using one call home insurance now for 4 years and have to say they provide great services and renewal price very cheap the advisor are always helpful with any questions or queries and would definitely recommend them to all Reviewed on: 23rd August 2023

Good value for money

One Call home insurance is a simple but good value product. Conveniently it is all managed online and has a no fuzz approach to insurance. Very satisfied with their service and coverage. Reviewed on: 23rd August 2023

Good value

Great firm to deal with.Friendly staff,British call centre,efficient,fast & competitive pricing Reviewed on: 22nd August 2023

Competitive policy

All went smoothly. Process was quite simple & straightforward. Happy with the product. Got an online account which is easy to access & got all the relevant information & documents. Price of the policy was reasonable as well & very competitive as compared to many others. Reviewed on: 22nd August 2023

Excellent Price and Service

OVERALL: Excellent customer service. Efficient redress via online portal, web chat, and telephone. Very competitive prices. DETAIL: OneCall are the most efficient insurance company - and frankly service provider - I've ever had. Resolutions are quick, easy, and equitable. There's minimal fuss on all fronts. Staff are universally informed, understanding, and kind. They divide contact methods according to type of query, which means your inquiries are always dealt with knowledgeably and efficiently (there are no bottlenecks with everyone contacting the same lines). Web chat is especially user-friendly and efficient. Wait times for telephone calls are very short, even during peak times, especially compared to competitors. Moreover, their prices are extremely competitive. If you reach out to their renewals team, you can usually secure an even better deal. They reward loyalty, and that's rare these days. Reviewed on: 9th August 2023

Excellent Service

Very helpful company & a good price Reviewed on: 9th August 2023

Great help

Great help in renewing my policy with a reduction on original quite. Reviewed on: 9th August 2023

Fantastic company

Always happy to help quick at sorting our problems highly recommended Reviewed on: 9th August 2023

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