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One Call Insurance: Home insurance broker reviews

4.73
Based on 6,233 reviews, last reviewed 26th Jun 2026
No new 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
88%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

House move When i asked for renewal due to house move, the quote was double. Cancellation was almost 100£ ridiculous. So had to cancel anyways, and get cheaper q... Read more Reviewed on: 31st October 2025
Akbar's avatar
Akbar

Latest lowest rating:

1

Avoid this company. Avoid this company. I purchased building insurance from them through Comparethemarket.com. During the application process I declared a drains claim w... Read more Reviewed on: 26th June 2026
Seb V's avatar
Seb V

About this product

One Call Insurance provide cover for homes which include buildings and contents insurance. They also offer policies that cover holiday homes.

Policies include free home emergency cover, family legal cover and a 24-hour claims service.

One Call Insurance home insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, you can also leave a review and share your experience.

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One Call Insurance Home insurance broker reviews (6233)

Excellent customer service

5
Absolutely amazing customer Service so helpful made things so easy to understand left absolutely no doubt for me and answered all my questions.. Reviewed on: 17th September 2021

Great cover for a great price

5
All the cover you need and more, with out breaking the bank, and a good costumer service team, keep up the great work. 5***** Reviewed on: 17th September 2021

Just pleased with cost of cover

4
Cannot say much as have not needed to contact company. Reviewed on: 17th September 2021

House insurance

5
Details of policy were clear Todate i have not required there services but i am sure it will be first class Reviewed on: 17th September 2021

Friendly reliable insurance company

5
A very friendly experience when registering. Answered all my questions and gave me confidence to use them. Reviewed on: 17th September 2021

In Expert Safe Hands.

5
Very Friendly, Knowledgeable, caring and affordable Insurers.Would Happily Recommend. Reviewed on: 17th September 2021

Good Communication

5
Following my recent communication with One Call, I can say that my problem was dealt with efficiently and quickly. Full recommend them. Reviewed on: 17th September 2021

Excellent value

3
I took out my home insurance policy when lockdown was on..I found it rather difficult doing it on chat..rather than speaking with someone...but overall as with my car insurance..top quality service in very difficult times.. well done. Reviewed on: 17th September 2021

Top quality

5
Great customer service ,top quality company Reviewed on: 17th September 2021

Been with this company last 3 years

5
I did my house insurance with one call last three years Reviewed on: 17th September 2021

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