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One Call Insurance: Home Insurance Broker reviews

Name: Home Insurance Broker
Rating: 4.85 (6232 reviews)

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4.85

Based on 6,232 reviews, last reviewed 31st Oct 2025

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

89%

Latest highest rating:

4

House move When i asked for renewal due to house move, the quote was double. Cancellation was almost 100£ ridiculous. So had to cancel anyways, and get cheaper q... Read more Reviewed on: 31st October 2025

Latest lowest rating:

1

very disappointing service I had a burst pipe and was told that my insurance would not cover the damage to my cooker nor kitchen units, I was also told I had a £250 payment in m... Read more Reviewed on: 13th October 2025

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About this product

One Call Insurance provide cover for homes which include buildings and contents insurance. They also offer policies that cover holiday homes.

Policies include free home emergency cover, family legal cover and a 24-hour claims service.

One Call Insurance home insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, you can also leave a review and share your experience.

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One Call Insurance Home Insurance Broker reviews (6232)

Good customer response

When calling to renew the person I spoke to was very helpful and was able to price match for me. This is the third year I have had insurance with them. So far I have been lucky enough not to find out their response during a claim. Long may it stay that way. Reviewed on: 17th September 2021

Easy to set up

I am with one call and the device has been great I even use them for my elderly family Reviewed on: 17th September 2021

Good customer service so far

The quality of any insurance company is determined by its service at the time of claims. So far our experience has been good. Reviewed on: 17th September 2021

Smashing service

I love One Call. These people should be canonised for the work they do. Now I'm not talking Mother Teresa, but maybe a couple of points below. Reviewed on: 17th September 2021

Easy access

Took very little time to complete forms - All good Reviewed on: 17th September 2021

Efficient

Joined online very straightforward form Reviewed on: 17th September 2021

So Far, Very Good. If I have to make a Claim will be the Test.

So Far, Very Good. If I have to make a Claim will be the Test. Reviewed on: 17th September 2021

Easy

Insurance was simple, easy and quick to arrange. Reviewed on: 17th September 2021

Good all round service

Always helpful and understanding Reviewed on: 17th September 2021

Good value, great customer service, recommended

Been with One Call for a couple of years now. No problems, glad we switched. Reviewed on: 17th September 2021

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