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One Call Insurance: Home Insurance Broker reviews

View other One Call Insurance products
4.85
Based on 5,203 reviews, last reviewed 26th Jul 2025
44000% increase in 5 star reviews
in the past 90 days
400% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
9%
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1%
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0%
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1%

Latest highest rating:

5

Easy to set up, communicate well. Easy to set up, communicate well. Easy to access portal online and change policy if required. Communicated after starting policy which was helpful to ... Read more Reviewed on: 26th July 2025
LaurenM's avatar
LaurenM

Latest lowest rating:

2

Not knowing who I am insured with Not knowing who I am insured with Reviewed on: 24th July 2025
Mr M's avatar
Mr M
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About this product

One Call Insurance provide cover for homes which include buildings and contents insurance. They also offer policies that cover holiday homes.

Policies include free home emergency cover, family legal cover and a 24-hour claims service.

One Call Insurance home insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, you can also leave a review and share your experience.

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One Call Insurance Home Insurance Broker reviews (5203)

Satisfied customer ND

5
One offers very competitive rates and are very easy to deal with. Reviewed on: 15th September 2021
Nino Didonato's avatar
Nino Didonato

Miss leading information and poor customer service.

3
Miss leading information and poor customer service. Reviewed on: 15th September 2021
Ketan Patel's avatar
Ketan Patel

Pain-free process and great price

5
One Call offered me a great price and completed my policy in a few clicks - highly recommended! Reviewed on: 15th September 2021
Chris More's avatar
Chris More

Excellent customer service

5
Whenever I've had a query, always explained in fine detail, very informative staff and always a reasonable quotes for my house insurance. Reviewed on: 15th September 2021
Anne Butler's avatar
Anne Butler

worh a Look.

5
Been using this Company several times for car and home insurance and seem very competitive!, Reviewed on: 15th September 2021
Alan Bruce's avatar
Alan Bruce

Easy and cost friendly to your pocket

5
Really best insurance deal cost wise and cover. Previous insurance wanted to increase my insurance after 5 years no claims. One Call was cheaper than my original insurance 5 years ago with better protection Reviewed on: 15th September 2021
Zoe Bennett-McNab 's avatar
Zoe Bennett-McNab

1st class service at a reasonable cost

4
Home insurance with no problems Reviewed on: 15th September 2021
stuartpholt@sky.com's avatar
[email protected]

Very competitive and excellentValue for money

5
Renewed home and contents insurance as offered very competitive rates when compared against other insurance companies. I also took out car insurance on 2 cars , again far superior rates from my existing and other provider quotes. Good web site and easy to contact should the need arise. Very satisfied customer. Reviewed on: 15th September 2021
Mick's avatar
Mick

Claims process a shambles

1
Little claim put in months ago for the first time in years.The claims process is long winded and absolutely rubbish.They don’t respond to emails for 2 weeks or more.Their claim line never gets answered and despite giving them the benefit of the doubt and 2 different bank statements with account no for payment,I’m still awaiting validation due to them saying nothing bank accounts are not correct and flags are raised.As soon as my claim is complete I will be moving my policy to another company.I wouldn’t really recommend onecall and maybe better to spend a few £ more to have a real insurance company.Pathetic Reviewed on: 15th September 2021
babblingb0b@aol.co.uk's avatar
[email protected]

An Insurance Broker That You Can Trust

5
Having found One Call Insurance last year, I took Home Insurance and House Insurance, both offered at very competitive prices. Unfortunately, we had a small house fire, thankfully contained by the Surrey Fire & Rescue Service. Our claim was handled professionally and efficiently at all times and we are now settled in with all repairs and replacements completed. Thank you One Call. Reviewed on: 15th September 2021
Howard Warner's avatar
Howard Warner

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