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One Call Insurance: Home Insurance Broker reviews

4.85
Based on 6,232 reviews, last reviewed 31st Oct 2025
100% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
9%
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1%
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0%
See only 1 star reviews
1%

Latest highest rating:

4

House move When i asked for renewal due to house move, the quote was double. Cancellation was almost 100£ ridiculous. So had to cancel anyways, and get cheaper q... Read more Reviewed on: 31st October 2025
Akbar's avatar
Akbar

Latest lowest rating:

1

very disappointing service I had a burst pipe and was told that my insurance would not cover the damage to my cooker nor kitchen units, I was also told I had a £250 payment in m... Read more Reviewed on: 13th October 2025
MAUREEN B's avatar
MAUREEN B

About this product

One Call Insurance provide cover for homes which include buildings and contents insurance. They also offer policies that cover holiday homes.

Policies include free home emergency cover, family legal cover and a 24-hour claims service.

One Call Insurance home insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, you can also leave a review and share your experience.

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One Call Insurance Home Insurance Broker reviews (6232)

Very happy

4
I am happy with the service received so far. Reviewed on: 16th September 2021

Super quick and easy to set up

5
Easy to set up and policy documents sent on time. No problems. Reviewed on: 16th September 2021

Dolly8

5
Very good communication to members Reviewed on: 16th September 2021

Great service

5
Used a comparison site which gave me options for my home insurance. One Call gave the best cover at the lowest price and the service was fast and comprehensive. Reviewed on: 16th September 2021

No hassles

5
They're market leaders regarding price and customer feedback. Voting for them positively is a no brainer. Reviewed on: 16th September 2021

Easy to get hold of and amend policies and friendly

5
We needed to change our policy and it was so easy to chat to the company and discuss our needs. Would recommend and also renew our policy. Reviewed on: 16th September 2021

Good service

5
Very good customer service always helpful and very competitive. Reviewed on: 16th September 2021

so far so good

4
Getting a quote and arranging insurance was trouble free. I made a claim 18 months ago and it was handled smoothly and without stress. Reviewed on: 16th September 2021

Easy to use web chat service

5
I hate hanging around in phone queues, so I find the web chat function very convenient. I can get everything done via the web site easily and efficiently. This makes renewing so much less hassle for me! Reviewed on: 16th September 2021

Simplicity and good cover

4
The process in taking out home insurance with one call was simple and easy to follow. This allowed me to provide a good level of cover for my property with no complications. I have not claimed so I cannot comment on this. Reviewed on: 16th September 2021

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