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One Call Insurance: Home Insurance Broker reviews

Name: Home Insurance Broker
Rating: 4.84 (5354 reviews)

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4.85

Based on 5,354 reviews, last reviewed 10th Aug 2025

57900% increase in 5 star reviews

in the past 90 days

500% increase in 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

never had a problem yet. never had a problem yet.when i needed to contact them about a question they seemed happy to help and were very friendly and helpfull Reviewed on: 10th August 2025

Latest lowest rating:

1

One Call is all it took. simple and efficient service. I would recommend them to anyone looking for no fuss insurance. Reviewed on: 31st July 2025

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About this product

One Call Insurance provide cover for homes which include buildings and contents insurance. They also offer policies that cover holiday homes.

Policies include free home emergency cover, family legal cover and a 24-hour claims service.

One Call Insurance home insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, you can also leave a review and share your experience.

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One Call Insurance Home Insurance Broker reviews (5354)

Worst Home Insurance Company Experience Ever! I would prefer not to give any star rating.

I would have preferred not to have left… I would have preferred not to have left any star ratings whatsoever! I wish i had stayed with my old Home Insurers, or one of the better names. I had storm damage during some of the worst winds this year and damage to my front door, guttering and aerial. They have put down all of these to wear and tear including a 4.5 meter guttering blown completely off my garage and will now have to go to Trading Standards and the Ombudsman. Beware!!!!!!! Reviewed on: 25th December 2020

good to deal with

price o.k. and easy to deal with Reviewed on: 17th September 2020

One Call is all it takes

Very friendly helpful advisors always available. A great choice of products at affordable prices for any budget. They don't goad you into buying and don't keep you hanging on the phone for hours. If they can't deal with your request there and then they will arrange a time to call you back and they stick to it. They do all the work so you don't have to. Great professional service and it literally is just ONE CALL away ! Reviewed on: 27th August 2020

Unbeatable rates

Great customer service and fantastic rates Reviewed on: 25th August 2020

competitive

in comparison, Their product cover a greater range of insurable perils and They were the cheapest in a row for 2 years for the type of cover they offer. Reviewed on: 25th August 2020

Easy to deal with company

Easy to deal with insurance co. Though not had to make claim everything else is easily dealt with Reviewed on: 25th August 2020

Excellent

Great insurance company., excelent services, brilliant customer services. Reviewed on: 25th August 2020

Helpful and good at communicating

They always keep me up to date about any changes or anything that might effect me, as well as when my policy is due for renewal. When I’ve spoken to anyone, they’ve always been very helpful and friendly. Reviewed on: 25th August 2020

Total scam insurance company

Terrible experience, one call should be renamed 20 calls, paid for premium home insurance and was passed from pillar to post in the hope I’d go away. I had storm damage and a leak very clear cut claim and they effectively refused to help me. I have been forced to undertake the repairs myself and go to a reputable insurance company, advice pay extra and get a reputable company because One Call are not. Reviewed on: 18th October 2019

Quick and easy

Quick and easy process, was helped by a lovely lady who explained everything thoroughly. Saved money so very happy. Reviewed on: 9th August 2019

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