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One Call Insurance: Home Insurance Broker reviews

Name: Home Insurance Broker
Rating: 4.85 (6232 reviews)

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4.85

Based on 6,232 reviews, last reviewed 31st Oct 2025

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

89%

Latest highest rating:

4

House move When i asked for renewal due to house move, the quote was double. Cancellation was almost 100£ ridiculous. So had to cancel anyways, and get cheaper q... Read more Reviewed on: 31st October 2025

Latest lowest rating:

1

very disappointing service I had a burst pipe and was told that my insurance would not cover the damage to my cooker nor kitchen units, I was also told I had a £250 payment in m... Read more Reviewed on: 13th October 2025

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About this product

One Call Insurance provide cover for homes which include buildings and contents insurance. They also offer policies that cover holiday homes.

Policies include free home emergency cover, family legal cover and a 24-hour claims service.

One Call Insurance home insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, you can also leave a review and share your experience.

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One Call Insurance Home Insurance Broker reviews (6232)

One call

Accidental damage proved useful when we had a little accident Reviewed on: 15th September 2021

Great service

Adam from one call was extremely helpful and went above and beyond to ensure I got the right insurance to suit our needs . Very competitive prices . Great service friendly staff . I would defiantly recommend ! Reviewed on: 15th September 2021

Very satisfied with one call

Quick and easy process. Good value and good service. Would thoroughly recommend. Reviewed on: 15th September 2021

Friendly Helpful Fast

One gloomy morning disaster struck, and I spilled a full cup of boiling hot coffee straight into my laptop. The friendly and fast help with getting a replacement laptop I I received from One Call was fantastic. Instructions on how to proceed with a claim and the speed it was dealt with was impressive. The morning got less gloomy, and I am a happy customer who now keep my coffee - and all other hot drinks -far away from my laptop! Reviewed on: 15th September 2021

Never had an issue

I’ve not had the need to make a claim so can’t review that side. However I find the website easy and communication good Reviewed on: 15th September 2021

simply the best

I first used onecall insurance to insure my car around 5 years ago and they are still the cheapest insurance company on the market. I now insure 2 cars plus my home insurance and when my sons are old enough to drive they will both be onecall customers. So simple to deal with and super friendly service. Brilliant Reviewed on: 15th September 2021

No hassle

So easy to set my insurance up with no hassle Reviewed on: 15th September 2021

Not the first time

I have used this company before and found them to be excellent. Reviewed on: 15th September 2021

Helpful

I have been with One Call for a few years and they have always been considerate and helpful, especially through the pandemic. Reviewed on: 15th September 2021

Best insurance company ever used

Cannot fault the service, price or cover offered. Amazing thankyou Reviewed on: 15th September 2021

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