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One Call Insurance: Home Insurance Broker reviews

4.85
Based on 6,232 reviews, last reviewed 31st Oct 2025
100% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
9%
See only 3 star reviews
1%
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0%
See only 1 star reviews
1%

Latest highest rating:

4

House move When i asked for renewal due to house move, the quote was double. Cancellation was almost 100£ ridiculous. So had to cancel anyways, and get cheaper q... Read more Reviewed on: 31st October 2025
Akbar's avatar
Akbar

Latest lowest rating:

1

very disappointing service I had a burst pipe and was told that my insurance would not cover the damage to my cooker nor kitchen units, I was also told I had a £250 payment in m... Read more Reviewed on: 13th October 2025
MAUREEN B's avatar
MAUREEN B

About this product

One Call Insurance provide cover for homes which include buildings and contents insurance. They also offer policies that cover holiday homes.

Policies include free home emergency cover, family legal cover and a 24-hour claims service.

One Call Insurance home insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, you can also leave a review and share your experience.

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One Call Insurance Home Insurance Broker reviews (6232)

Quick and efficient

5
I have used One Call for a few years for car insurance, when I shopped around for home insurance they were once again quick and efficient at sorting it out as well as competitive! Reviewed on: 15th September 2021

Great

5
Easy to buy and set up. Helpful when moving house and made the change to the new property very easy. Reviewed on: 15th September 2021

No one to talk to all on line chit chat (very annoying)

2
no phone number available to call all done remotley query still unanswered and when it came to renewal i tried to contact for competetive quote. just hopeless Reviewed on: 15th September 2021

Home emergency cover

5
Was told by agent that the home emergency cover covered my boiler breakdown etc, so I cancelled my other boiler cover saving me lots of money. Thank you very much. Reviewed on: 15th September 2021

Top insurance company

5
One Call insurance are very friendly, easy to talk to and take time to understand all my needs. Helping me to get the best insurance policy for my needs. Reviewed on: 15th September 2021

No problems with One Call

5
Recently joined One Call, buying was easy, receiving documents extremely easy. Price great. Reviewed on: 15th September 2021

Excellent Company

5
First class service Very helpful and responsive Reviewed on: 15th September 2021

Efficient and effective

5
I had to make a claim and it was sorted without any hassle Reviewed on: 15th September 2021

Great company

5
Very good company very easy to set up insurance and they keep you up to date with information Reviewed on: 15th September 2021

Really happy with with everything

5
I’ve not had to make any claims but I’m sure if I had to it would be dealt with in a very friendly and professional manner as always Reviewed on: 15th September 2021

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