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One Call Insurance: Home Insurance Broker reviews

4.85
Based on 6,232 reviews, last reviewed 31st Oct 2025
100% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

House move When i asked for renewal due to house move, the quote was double. Cancellation was almost 100£ ridiculous. So had to cancel anyways, and get cheaper q... Read more Reviewed on: 31st October 2025
Akbar's avatar
Akbar

Latest lowest rating:

1

very disappointing service I had a burst pipe and was told that my insurance would not cover the damage to my cooker nor kitchen units, I was also told I had a £250 payment in m... Read more Reviewed on: 13th October 2025
MAUREEN B's avatar
MAUREEN B

About this product

One Call Insurance provide cover for homes which include buildings and contents insurance. They also offer policies that cover holiday homes.

Policies include free home emergency cover, family legal cover and a 24-hour claims service.

One Call Insurance home insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, you can also leave a review and share your experience.

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One Call Insurance Home Insurance Broker reviews (6232)

So far, great!

5
Signed up via comparison website and One Call offered the best price for similar home insurance requirements. I have not yet to call them, so can't say much about customer service. I did have a One Car car insurance policy in the past, again, did not have to call as all relevant information were provided electronically. Would confidently say they are GOOD --- hopefully their customer service is as good. Reviewed on: 15th September 2021

Great service

5
A very good company to deal with, also very easy to deal with. One I’m more than happy to recommend. Reviewed on: 15th September 2021

Great Value

5
Found on comparison site and chose for great value. Very easy to purchase, and great to contact by phone. Reviewed on: 15th September 2021

Simple and clear

4
All interactions have been great. information is easy to find and summarised for ease of reference Reviewed on: 15th September 2021

Repeat customer (even though I shop around)

5
exceptional, price is very competitive and the level if cover more than meets our needs Reviewed on: 15th September 2021

A great experience !

5
The people I spoke with , before I signed up , again, with One Call , were knowledgeable, assured & very polite! Reviewed on: 15th September 2021

Best insurance

5
I have home insurance car insurance I find them the best I had, excellent customer service , wud recommend them to family and friends Reviewed on: 15th September 2021

Home Insurance

5
Quick and easy process online purchase Reviewed on: 15th September 2021

professional

5
very professional staff on the telephone, everything explained so you understood the product you were buying, and it was within your needs. Reviewed on: 15th September 2021

Easy and reasonable

5
The stuff are friendly and the price is cost effective. Reviewed on: 15th September 2021

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