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One Call Insurance: Home Insurance Broker reviews

Name: Home Insurance Broker
Rating: 4.85 (6232 reviews)

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4.85

Based on 6,232 reviews, last reviewed 31st Oct 2025

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

89%

Latest highest rating:

4

House move When i asked for renewal due to house move, the quote was double. Cancellation was almost 100£ ridiculous. So had to cancel anyways, and get cheaper q... Read more Reviewed on: 31st October 2025

Latest lowest rating:

1

very disappointing service I had a burst pipe and was told that my insurance would not cover the damage to my cooker nor kitchen units, I was also told I had a £250 payment in m... Read more Reviewed on: 13th October 2025

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About this product

One Call Insurance provide cover for homes which include buildings and contents insurance. They also offer policies that cover holiday homes.

Policies include free home emergency cover, family legal cover and a 24-hour claims service.

One Call Insurance home insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, you can also leave a review and share your experience.

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One Call Insurance Home Insurance Broker reviews (6232)

Good customer service

Every time I have renewed they have gave me a competitive price and you can contact them online aswell as phone. Had no problems and been with them for 3 years now Reviewed on: 15th September 2021

my online policy was clearly described enabling me to choose appropriate

A paper copy of my policy was provided at my request Reviewed on: 15th September 2021

Great company

Only had to use them once for a claim everything went so easy good no problems Reviewed on: 15th September 2021

Value insurance at a competitive price

Confident of cover which hopefully won't need a claim. Reviewed on: 15th September 2021

Top Quality - Top Price!

One Call has remained consistent in both quality & price so that I haven't had to change companies each year. They offered a 40% discount for taking out another policy which meant my car insurance price and quality could not be beaten elsewhere. So much easier to have both my insurance policies with the same company. Keep up the good work One Call! Reviewed on: 15th September 2021

Easy and affordable

Sorted my car and home insurance for the past year and the next 3 Reviewed on: 15th September 2021

Quick and easy

Very friendly customer service helpful and competitive Prices compared to the market Reviewed on: 15th September 2021

Always quick and easy to contact and they settle really quickly.

I have had to contact them on a few occasions this year and am very glad to say the are the easiest insurance company to deal with I have ever had. Highly recommend One Call. Reviewed on: 15th September 2021

Helpful Service and Great Value

We have insured two properties with One Call; when I contacted them to cancel the insurance at our rental property they were able to provide a small refund and no cancellation fee as we had a second policy with them. They represent the best value in the market as of 2021, but also provide great customer service. Reviewed on: 15th September 2021

Easy, straightforward, great price

Used a price comparison site so this was a new company but I am happy with the service provided so far. Reviewed on: 15th September 2021

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