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One Call Insurance: Home Insurance Broker reviews

4.85
Based on 6,232 reviews, last reviewed 31st Oct 2025
100% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

House move When i asked for renewal due to house move, the quote was double. Cancellation was almost 100£ ridiculous. So had to cancel anyways, and get cheaper q... Read more Reviewed on: 31st October 2025
Akbar's avatar
Akbar

Latest lowest rating:

1

very disappointing service I had a burst pipe and was told that my insurance would not cover the damage to my cooker nor kitchen units, I was also told I had a £250 payment in m... Read more Reviewed on: 13th October 2025
MAUREEN B's avatar
MAUREEN B

About this product

One Call Insurance provide cover for homes which include buildings and contents insurance. They also offer policies that cover holiday homes.

Policies include free home emergency cover, family legal cover and a 24-hour claims service.

One Call Insurance home insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, you can also leave a review and share your experience.

One Call Insurance Home Insurance Broker reviews (6232)

Review of the One Call Insurance, Home Insurance Broker:

Excellent firm to work with.

5
Excellent firm to work with. I'm just renewing for another year. Great online portal, excellent customer service. I couldn't ask for more. Reviewed on: 9th October 2024

Fantastic customer service easy to contact

5
Fantastic customer service easy to contact Reviewed on: 6th October 2025

Claims were handled professionally and quickly

5
Claims were handled professionally and quickly Reviewed on: 6th October 2025

The app is really excellent.

5
The app is really quick and easy to use. When we needed to make a claim after a storm last year this was very straightforward, with just one call needed to get the whole thing sorted. Excellent service during a stressful time! Reviewed on: 6th October 2025

Excellent service, prompt, knowledgable, polite.

4
Excellent service, prompt, knowledgable, polite. Reviewed on: 6th October 2025

Excellent in every way

5
Had car insurance for years with them and now decided to have home insurance too as best price and value for money and I already know customer service is great. Reviewed on: 6th October 2025

Very efficient and and good value, excellent custom...

5
Very efficient and and good value, excellent customer service Reviewed on: 2nd October 2025

One Of The Best Insurance Company I Have Ever Used

5
Really In-pressed With My Policy Coverage. Recently Renewed My Policy For Another Year, As It Was A Good Price. Very Professional Company Reviewed on: 2nd October 2025

Good so far see what happen this year

4
Good so far see what happen this year Reviewed on: 1st October 2025

It pays to haggle!

5
While very disappointed with the quote provided for my car insurance renewal I was more thanpleased with the revised offer. Reviewed on: 1st October 2025

Great Customer Service

5
Received my renewal quote and MB1 was able to offer me a much more competitive quote. . Great customer service thank you, Reviewed on: 1st October 2025

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