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One Call Insurance: Insurance Broker reviews

View other One Call Insurance products
4.83
Based on 10,467 reviews, last reviewed 13th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
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Latest highest rating:

5

Competitive premium with fast and efficient service. Competitive premium with fast and efficient service.Thanks. Reviewed on: 13th October 2025
Tim Y's avatar
Tim Y

Latest lowest rating:

1

They Cancelled insurance, they issued high level of... They Cancelled insurance, they issued high level of fees for outstanding balance and sends threatning letters and constanly hounds you, this us a rea... Read more Reviewed on: 17th July 2025
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Paul W
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About this product

Are you looking for One Call Insurance broker reviews? At Smart Money People, we collect reviews from customers like you in order to help others find the best brokers.

If you've already used One Call insurance broker services, why not leave a review and help out our community? Whether car, van, home or travel insurance, let us know whether you loved or hated using One Call.

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One Call Insurance Insurance Broker reviews (10467)

dreadful customer service

1
phoned to cancel policy to move to esure and one insurance were adamant i had to pay 1 month further premium in order to cancel the policy even though i was on a rolling month to month contract in their supposed platinum club which they advertise as no cancellation charges. Quite rude with it as well. Reviewed on: 17th September 2020
alun's avatar
alun

So chuffed with them.....my friend has changed to them now

4
Just like the fact i can store my policy on my phone......they have always been there if i had a query. Reviewed on: 17th September 2020
Liz Parker's avatar
Liz Parker

Needs phone connectivity

4
I've been with One Call on and off for years but trying to sort insurance recently for a new car was near impossible via online chat due to current restrictions. Other Insurers are contactable by phone !!! Reviewed on: 17th September 2020
Dave's avatar
Dave

Excellent company

5
They have always gave me a good deal with my car insurance Reviewed on: 17th September 2020
Linda's avatar
Linda

Great Insurance Company

5
Both van and cars have been insured with one call and always been a fair price with helpful staff and easy website. Reviewed on: 17th September 2020
Paul Tomlinson 's avatar
Paul Tomlinson

Easy on line Insurers

5
I've had no problems with One Call Insurance, managed all on line & via chat. Reviewed on: 17th September 2020
Raymond Molin-Wilkinson's avatar
Raymond Molin-Wilkinson

Peace of Mind

5
Everything is easy and all the information needed was sent to me very quickly. Reviewed on: 17th September 2020
Berry's avatar
Berry

Great service when you have an accident

5
Calm, friendly, professional staff Reviewed on: 17th September 2020
DVP's avatar
DVP

Great first Insurer

5
I used One Call insurance as my first ever insurance provider on my car. Wonderful service, excellent customer support and overall communication. Reviewed on: 17th September 2020
Arty Hobson's avatar
Arty Hobson

Excellent company

5
always helpful and efficient with queries. Happy to be a customer Reviewed on: 17th September 2020
Louise B Farr's avatar
Louise B Farr

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