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PayPal: Payments reviews

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4.91
Based on 3,690 reviews, last reviewed 2nd May 2026
8500% increase in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
4%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Brilliant service I’m always happy with the service, except for one occasion. Customer service couldn’t help me when I returned some items that were lost during deliver... Read more Reviewed on: 1st May 2026
nasrin bagheri's avatar
nasrin bagheri

Latest lowest rating:

1

Very poor service. Very poor service.. I had a buy now pay later credit but I wanted to do a balance transfer but PayPal said it’s not possible. I will never use PayPal ... Read more Reviewed on: 15th April 2026
Josephine 's avatar
Josephine
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About this product

PayPal enables people and businesses to send and receive money securely online and in person.

Pay for purchases, transfer money and manage transactions in one place on the app. There are flexible payment options, including spreading the cost of eligible purchases. Transactions are encrypted; eligible purchases are covered by PayPal Buyer Protection.

PayPal reviews help you find out what it’s really like to be a customer. If you’ve used PayPal before, you can also leave a review and share your experience.

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PayPal Payments reviews (3690)

Easy pay

4
Provides me with easy way to pay Reviewed on: 26th May 2025
Andrew F's avatar
Andrew F

Excellent Payments Platform

5
PayPal is an excellent platform for payments, sending money to others, credit, pay in 3 instalments and it is very easy to use. Reviewed on: 26th May 2025
Li Di's avatar
Li Di

Secure way to pay

5
Great way to pay for items on the internet without revealing your payment details to every company you purchase from. It means there are less companies that need to store your payment info, and improves your cyber security. Reviewed on: 26th May 2025
AJC's avatar
AJC

Excellent service happy to recommend to anyone

5
I have been using Paypal for a few years now and never experienced any problems with payment being made to companies that I have purchased from whether its through my credit account or paying a company by using my debit card directly. Happy to recommend PayPal to any of my family or friends. Reviewed on: 26th May 2025
Adrian H's avatar
Adrian H

PayPal I have used since I started to use the internet

5
PayPal I have used since I started to use the internet many years ago now. Used for online purchases, and the credit facility to assist with my self-employed website design and hosting business. It assists in budgeting my server and software bills and all online purchases. A must for everyone. Reviewed on: 26th May 2025
Peter Western's avatar
Peter Western

Easy to use

5
Easy to use via the app. Processed quickly, always available Reviewed on: 26th May 2025
Edward's avatar
Edward

A rare service

5
Brilliant provider, there when you need them, with after support, fantastic service, which is very rare Reviewed on: 26th May 2025
Tony Nanks's avatar
Tony Nanks

to budget more sensibly...

5
PayPal credit encouraged me to budget more sensibly the service is outstanding and easy to navigate Reviewed on: 26th May 2025
John s's avatar
John s

Very easy to deal with

5
Always clear instructions and brilliant customer service Reviewed on: 26th May 2025
M N's avatar
M N

Safe & secure

5
Safe way to pay charges are very low and worldwide security Reviewed on: 26th May 2025
Sandra Fisher's avatar
Sandra Fisher

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