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PayPal: Payments reviews

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4.91
Based on 3,690 reviews, last reviewed 2nd May 2026
8500% increase in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
4%
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0%
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0%
See only 1 star reviews
0%

Latest highest rating:

5

Brilliant service I’m always happy with the service, except for one occasion. Customer service couldn’t help me when I returned some items that were lost during deliver... Read more Reviewed on: 1st May 2026
nasrin bagheri's avatar
nasrin bagheri

Latest lowest rating:

1

Very poor service. Very poor service.. I had a buy now pay later credit but I wanted to do a balance transfer but PayPal said it’s not possible. I will never use PayPal ... Read more Reviewed on: 15th April 2026
Josephine 's avatar
Josephine
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About this product

PayPal enables people and businesses to send and receive money securely online and in person.

Pay for purchases, transfer money and manage transactions in one place on the app. There are flexible payment options, including spreading the cost of eligible purchases. Transactions are encrypted; eligible purchases are covered by PayPal Buyer Protection.

PayPal reviews help you find out what it’s really like to be a customer. If you’ve used PayPal before, you can also leave a review and share your experience.

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PayPal Payments reviews (3690)

Piece of mind

5
Any time I've had an issue, PayPal have always been there. The piece of mind knowing this, will always make me want to use PayPal. Reviewed on: 26th May 2025
Michael E's avatar
Michael E

PayPal- my trusted and go to payment provider

5
I use PayPal for all my online transactions as feel it is a trusted provider rather than inputting card details. I also utilise the PayPal credit service as well as the pay in 3 options. Reviewed on: 26th May 2025
DLR's avatar
DLR

The Best Credit Provider.

5
I have used PayPal for 5yrs and have not had better service from any Credit Provider. Providing you pay on time there is never a problem. Reviewed on: 26th May 2025
Alan Thompson's avatar
Alan Thompson

I have been using PayPal for decades

5
I have been using PayPal for decades and have always received good service and fast resolution to any problems. It is my 1st choice for on line payment as I feel secure and protected with this company. Reviewed on: 26th May 2025
Nod's avatar
Nod

Putting more and more people in debt with no support

1
Putting more and more people in debt with no support Reviewed on: 15th May 2025
South East - Local Authority's avatar
South East - Local Authority

payHandpay

1
It's good to have but not always it's handling! Reviewed on: 14th January 2025
Eduard's avatar
Eduard

Use it all the time

5
For making Payments, PayPal is top! They keep your receipts, let you challenge fraudulent transactions/ sellers and it's quick & easy (if you make an account). For foreign transactions, the exchange rates aren't the best out there, but that's to be expected and they'll not terrible either. Reviewed on: 17th June 2024
Jojo O's avatar
Jojo O

Easy Peasy PayPal.

5
I first used PayPal when I started selling on eBay because it's a well-known brand that is trusted worldwide. I have been using PayPal for nearly twenty years and never had a problem. I also use pay-in-three and PayPal Credit these days which I find extremely useful. it is ideal for those items that you cannot quite afford but don't want to pay inflated interest charges for. Very easy to use the service and the website is very user-friendly too. Reviewed on: 12th June 2024
Terry H's avatar
Terry H

Try to help correct any mistakes

5
Only ever had a few small issues online but always have been sorted quick once talked on phone to a person and explained Reviewed on: 12th June 2024
Zoe 's avatar
Zoe

PayPal - a great option for easy payments

4
PayPal is great when you want to pay, quickly and easily. No need to type in a long card number, just hit the button and go. I use Google wallet as well, but some sites won't accept it, so having the PayPal option is great. Being able to choose how I pay through PayPal is really convenient. I have my current account and two credit cards linked in to PayPal, so can delay the final moment of payment at certain times of the month! Reviewed on: 12th June 2024
Maxine O's avatar
Maxine O

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