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PayPal: Payments reviews

Name: Payments
Rating: 4.91 (3690 reviews)

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4.91

Based on 3,690 reviews, last reviewed 2nd May 2026

8500% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Brilliant service I’m always happy with the service, except for one occasion. Customer service couldn’t help me when I returned some items that were lost during deliver... Read more Reviewed on: 1st May 2026

Latest lowest rating:

1

Very poor service. Very poor service.. I had a buy now pay later credit but I wanted to do a balance transfer but PayPal said it’s not possible. I will never use PayPal ... Read more Reviewed on: 15th April 2026

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About this product

PayPal enables people and businesses to send and receive money securely online and in person.

Pay for purchases, transfer money and manage transactions in one place on the app. There are flexible payment options, including spreading the cost of eligible purchases. Transactions are encrypted; eligible purchases are covered by PayPal Buyer Protection.

PayPal reviews help you find out what it’s really like to be a customer. If you’ve used PayPal before, you can also leave a review and share your experience.

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PayPal Payments reviews (3690)

I feel it is very safe and easy transferring money way.

I feel it is very safe and easy transferring money way. It never let me down. Paypal was always helpful in interacting with other companies in need. Reviewed on: 12th June 2024

Safe and secure form of payment.

Safe and secure form of payment. No quibble refund if product is not delivered. Any payment or delivery queries from you that a company does not respond to, PayPal will contact them on your behalf. Usually gets the result you wanted! Reviewed on: 9th June 2024

Why use anything else

Simple fluid and immediate when receiving and withdrawing. Love it. Reviewed on: 9th June 2024

I needed to cancel a payment but couldn’t do this th...

I needed to cancel a payment but couldn’t do this through PayPal. Reviewed on: 7th June 2024

Staff are very helpful when you need them and they p...

Staff are very helpful when you need them and they promptly answer any query you have . Reviewed on: 5th June 2024

Quick and easy, no fuss!

Very easy to use various different payment sources without having to share any card/account details. Quick and easy, no fuss. Reviewed on: 2nd June 2024

Paypal is clear and concise

Paypal is clear and concise The products are easy to understand and use. Reviewed on: 2nd June 2024

Easy to use app.

Easy to use app. Secure payment option Reviewed on: 2nd June 2024

Fantastic service, life much easier with financial f...

Fantastic service, life much easier with financial flexibility. Reviewed on: 2nd June 2024

Safe and reliable payment provider

To use PayPal as a payment option is great as I have a more safer way to make payments online via a trusted provider which offers more security and reassurance in case there’s any issues. PayPal services for pay later and pay in 3 instalments is so helpful when you’re low on money. Interest free which is great! Reviewed on: 1st June 2024

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