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PayPal: Payments reviews

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4.91
Based on 3,690 reviews, last reviewed 2nd May 2026
8500% increase in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
4%
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0%
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0%
See only 1 star reviews
0%

Latest highest rating:

5

Brilliant service I’m always happy with the service, except for one occasion. Customer service couldn’t help me when I returned some items that were lost during deliver... Read more Reviewed on: 1st May 2026
nasrin bagheri's avatar
nasrin bagheri

Latest lowest rating:

1

Very poor service. Very poor service.. I had a buy now pay later credit but I wanted to do a balance transfer but PayPal said it’s not possible. I will never use PayPal ... Read more Reviewed on: 15th April 2026
Josephine 's avatar
Josephine
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About this product

PayPal enables people and businesses to send and receive money securely online and in person.

Pay for purchases, transfer money and manage transactions in one place on the app. There are flexible payment options, including spreading the cost of eligible purchases. Transactions are encrypted; eligible purchases are covered by PayPal Buyer Protection.

PayPal reviews help you find out what it’s really like to be a customer. If you’ve used PayPal before, you can also leave a review and share your experience.

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PayPal Payments reviews (3690)

It just works.

5
It just works. The app is easy to use and two factor security makes it safe. I use it for eBay and other payments regularly. Reviewed on: 1st June 2024
David Foord's avatar
David Foord

I have been using PayPal for most of my online trans...

5
I have been using PayPal for most of my online transactions. It is easy to use, and they are the only financial services provider to offer me a higher credit amount. Reviewed on: 28th May 2024
Field Marshall 's avatar
Field Marshall

PayPal. Quick. Easy. Simple.

4
I find that using PayPal for online purchases really simple to do and it makes paying so easy instead of having to keep putting my card details and in every time. PayPal is literally a payment option on most websites and online shops so there is virtually nothing I can’t pay for using PayPal. Reviewed on: 28th May 2024
John M's avatar
John M

Tried & tested, now trusted.

4
I find that when I see the Paypal icon I have an extra level of confidence & security in making purchases through online platforms that I have used before. They have been providing buyer protection for many years now, initially linked through eBay and now as a standalone enterprise. Reviewed on: 28th May 2024
Josh Robinson's avatar
Josh Robinson

Easy to use and confidently secure.

5
Very easy to use and always provides an efficient way to pay or get payed from friends or businesses without having to get too much information. Is a bit more of a secure way to do so and makes me feel much confident in doing so. Reviewed on: 27th May 2024
Emrys Williams's avatar
Emrys Williams

Paypal is an excellent financial all rounder

5
Paypal is an excellent financial all rounder, which a easy way to pay, move and get money. The service is so easy to use, with a great website and app. In the ten years I have been with them, they have never made one mistake and I feel at ease using PayPal and also feel safe using it. From day to day finance to transferring money abroad they solve all my problems. Reviewed on: 27th May 2024
Kelvin manson's avatar
Kelvin manson

Very easy and safe to use.

5
Very easy and safe to use. Storing multiple cards and banks details on there, which can be easily accessed when you log in. Multiple factor log in gives me confidence it is a secure payment method, and it is widely accepted across many e-commerce businesses Reviewed on: 27th May 2024
Alex's avatar
Alex

PayPal keeps me informed

5
I use PayPal to make and receive payments and I’m very satisfied with the email confirmations I receive for both types of transactions which keep me up to date with activity on my account. Reviewed on: 27th May 2024
Nick's avatar
Nick

Fraudulent transaction and they won’t help - it’s ei...

1
Fraudulent transaction and they won’t help - it’s either a chat bot or speaking to someone in the Philippines Reviewed on: 26th May 2024
O-S-J's avatar
O-S-J

It is so convenient

5
It is so convenient i can use PayPal in so many places and it feels so safe to use Reviewed on: 26th May 2024
MissyT's avatar
MissyT

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