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PayPal: Payments reviews

Name: Payments
Rating: 4.91 (3690 reviews)

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4.91

Based on 3,690 reviews, last reviewed 2nd May 2026

8500% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Brilliant service I’m always happy with the service, except for one occasion. Customer service couldn’t help me when I returned some items that were lost during deliver... Read more Reviewed on: 1st May 2026

Latest lowest rating:

1

Very poor service. Very poor service.. I had a buy now pay later credit but I wanted to do a balance transfer but PayPal said it’s not possible. I will never use PayPal ... Read more Reviewed on: 15th April 2026

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About this product

PayPal enables people and businesses to send and receive money securely online and in person.

Pay for purchases, transfer money and manage transactions in one place on the app. There are flexible payment options, including spreading the cost of eligible purchases. Transactions are encrypted; eligible purchases are covered by PayPal Buyer Protection.

PayPal reviews help you find out what it’s really like to be a customer. If you’ve used PayPal before, you can also leave a review and share your experience.

Review PayPal: Payments now

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PayPal Payments reviews (3690)

Service provider

PayPal provides me with much reassurance when making online transactions. I know they will provide an excellent service should I experience any difficulties. They do not charge for transactions which is good customer service. Reviewed on: 25th May 2024

Extra confidence to buy online

I often use PayPal linked to a small balance current account for online purchases from companies I only rarely deal with online, this gives me extra confidence that the payments will be secure. Reviewed on: 24th May 2024

Since I started doing more side hustles Paypal has b...

Since I started doing more side hustles Paypal has been a great service to receive payment. Reviewed on: 24th May 2024

Easy to use

It is easy to use and lots of companies accept this payment method. However, the charges are far too high when selling items on ebay etc. Reviewed on: 24th May 2024

Payments are often made instantaneously and notifuca...

Payments are often made instantaneously and notifucations received to help keep control of your finances and keep customers safe. Reviewed on: 24th May 2024

PayPal: Excellent secure service

Excellent secure service for making payments without revealing your card details, offer interest free credit terms and Pay in Three services, simple to log in and use and widely accepted. Reviewed on: 24th May 2024

Easy to use app and reliably secure

I like how easy to use and reliable the app is. I also like how secure it is. I also like how many different cards they accept, including American express. The "friends and family" option is great for sending with fees. The fee-paying options are good for when you need extra security or protection. Reviewed on: 24th May 2024

Easy to use and great value

Find PayPal exceptionally easy to use, secure, and good value for money. Their payment options always provide an attractive and affordable means for me to make purchases with confidence. Reviewed on: 24th May 2024

Fast and Reliable

Paypal always provides fast and reliable payment service. Its worldwide accepted status means I can use its service in most of the online merchants. It's really convenient and hassle-free Reviewed on: 24th May 2024

Paypal came to my rescue after a difficult retailer...

Paypal came to my rescue after a difficult retailer refusing a refund. The whole process was dealt with efficiently & quickly & I received my money. I have been with PayPal for a long time, & never had a problem with payments going out or coming in, highly recommended!! Reviewed on: 24th May 2024

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