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PayPal: Payments reviews

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4.91
Based on 3,691 reviews, last reviewed 3rd May 2026
8600% increase in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
4%
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0%
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0%
See only 1 star reviews
0%

Latest highest rating:

5

I use for payment and pay in 3. I use for payment and pay in 3. I use whenever possible for secure, worry free transactions. Reviewed on: 3rd May 2026
JAF's avatar
JAF

Latest lowest rating:

1

Very poor service. Very poor service.. I had a buy now pay later credit but I wanted to do a balance transfer but PayPal said it’s not possible. I will never use PayPal ... Read more Reviewed on: 15th April 2026
Josephine 's avatar
Josephine
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About this product

PayPal enables people and businesses to send and receive money securely online and in person.

Pay for purchases, transfer money and manage transactions in one place on the app. There are flexible payment options, including spreading the cost of eligible purchases. Transactions are encrypted; eligible purchases are covered by PayPal Buyer Protection.

PayPal reviews help you find out what it’s really like to be a customer. If you’ve used PayPal before, you can also leave a review and share your experience.

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PayPal Payments reviews (3691)

Paypal came to my rescue after a difficult retailer...

5
Paypal came to my rescue after a difficult retailer refusing a refund. The whole process was dealt with efficiently & quickly & I received my money. I have been with PayPal for a long time, & never had a problem with payments going out or coming in, highly recommended!! Reviewed on: 24th May 2024
Cheryl Biddlecombe's avatar
Cheryl Biddlecombe

.No issues

5
Easy to use, no problems at all. Easy to contact customer service, with easy refund dispute resolution Reviewed on: 24th May 2024
AW32's avatar
AW32

Paypal are great, paying with them is very secure an...

5
Paypal are great, paying with them is very secure and easy Reviewed on: 24th May 2024
Harvin Tiwana's avatar
Harvin Tiwana

Quick efficient money mover

4
Quick and efficient way for me to transfer money over to someone Reviewed on: 24th May 2024
James 's avatar
James

dispute resolution is excellent.

5
dispute resolution is excellent. fast and expedient Reviewed on: 24th May 2024
james.lythgow@btinternet.com's avatar
[email protected]

I am a PayPal user

4
I am a PayPal user and for the moment the service never disappointed me Reviewed on: 24th May 2024
Ciprian Go's avatar
Ciprian Go

Really good and easy payment app.

5
Really good and easy payment app. Very secure and my 1st choice for online payments. Reviewed on: 24th May 2024
Andrew McGonnell's avatar
Andrew McGonnell

Brilliant

5
App/website is asy to navigate, it's widely accepted by retailers, I love the finance options and of course it uses MFA. My go-to payment provider. Reviewed on: 24th May 2024
Andrew Hall's avatar
Andrew Hall

I’ve been using PayPal for over a decade and find th...

5
I’ve been using PayPal for over a decade and find the ease of use and extra protection, along with the ability to refund several postage costs very comforting and have never had any issues with any of their services I use. Reviewed on: 24th May 2024
Stephen's avatar
Stephen

PayPal is a reliable and safe institution...

4
PayPal is a reliable and safe institution, I always feel safe using them especially on new websites Reviewed on: 24th May 2024
LM's avatar
LM

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